Analyst, Ops Fraud Risk

LPL Financial•Tempe, AZ

About The Position

LPL Financial is seeking an Analyst for Fraud Risk within its Fraud Risk and AML Compliance business unit. Reporting to the Fraud Manager, the Analyst screens, identifies, and reports fraud to help protect clients and advisors and comply with applicable regulatory requirements and guidance. The role primarily works independently while partnering with the team, the financial intelligence unit, governance, risk and compliance, service, trading, operations, risk personnel, and other business partners. The Analyst gathers, reviews, and analyzes information to assess reasonable cause, escalate and manage fraud inquiries, and organize and archive supporting documentation, due diligence, and case details.

Requirements

Bachelor's degree in Business, Economics, Accounting, or Finance, or equivalent experience preferred.
One to three years of industry experience, preferably in fraud investigations.
Strong analytical and problem-solving skills.
Ability to multitask, work under pressure, and deliver to tight deadlines.
Working knowledge of regulatory requirements, preferably AML or fraud-related.
Written and verbal communication skills, including the ability to present information at an appropriate level of detail for different audiences.
Strong judgment and experience escalating matters and recommending solutions.
Ability to adapt to changing priorities while maintaining attention to detail and quality assurance.

Nice To Haves

Professional licenses or certifications such as CFE or CAMS.
Experience with Equifax, LexisNexis, TransUnion, or other information security providers.

Responsibilities

Manage communications from financial advisors, service teams, and operational areas concerning fraud and fraud prevention, with a strong emphasis on information safety and security.
Create and maintain accurate case files for fraud investigations.
Work with internal and external partners to stop or reclaim fraudulent transactions.
Log, direct, and track reimbursement, reclaim, and recall amounts on fraud cases, and report monthly on case status and trends.
Carry out activities in compliance with regulatory requirements, the Risk Management Framework, and LPL Financial policies and standards.
Develop, implement, monitor, and track performance of transactional- and account-level fraud-event management, strategies, and mitigation tools, including monetary and non-monetary events.
Analyze risks, vulnerabilities, and market trends related to fraud; analyze large data sets to identify anomalies and commonalities.
Collaborate with other teams to deliver requirements for implementing new fraud strategies.
Monitor fraud models and strategies against false-positive and detection-rate criteria, explain variances, recommend remedial actions, and use customer, account, and transactional data to develop segmentation that improves detection while minimizing impacts on legitimate transactions.
Maintain existing operational policies and procedures and create new guidelines to improve fraud identification and documentation.
Identify policy gaps or risks and use technical skills to create reporting.
Collaborate with the team on initiatives and projects sponsored and approved by management.
Provide internal training on the firm's fraud prevention and awareness programs, policies, and procedures.