Analyst, IT Support and Network

DrinkPAK • Santa Clarita, CA

6d • $70,000 - $90,000 • Onsite

About The Position

Onsite IT representative for DrinkPAK’s DP1 facility in California. Role will blend hands-on user support, hardware/asset management with exposure to network administration for the whole DP1 site.

Requirements

• Experience with a broad range of IT functions including networking, firewalls, security, wireless, IT/OT networks – the more the better.
• History of IT Project Management, hardware and/or software projects
• Self-motivated, with the ability to work on multiple projects in a fast-paced environment
• Experience with the Microsoft Suite of products (Azure, Sharepoint, Office) and Cisco/Meraki hardware

Responsibilities

• Manages day-to-day IT infrastructure (hardware, inventory, troubleshooting) with great attention to detail.
• Working knowledge of network fundamentals (switches, VLANs, wireless APs, firewalls)
• Knowledge of network security best practices.
• Exposure and familiarity with HA servers & networks (high availability).
• Assist with unboxing, configuring and deploying new hardware for the facility
• Strong organizational and prioritization skills — able to juggle daily support tickets alongside project assistance.
• Takes ownership of tasks, follows through independently, and proactively flags issues before they escalate.
• Maintain organized documentation of tickets, troubleshooting steps and recurring issues
• Develop a thorough understanding of DrinkPAK policies, procedures and safety rules

Benefits

• PPO medical, dental, and vision insurance for our employees AND their dependents, 100% paid by the Company
• A cell phone stipend
• Discretionary Bonus
• 401(k) match program
• pet insurance
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed