Analyst I, Product

Waste Management, Inc. (WM)•Windsor, CT

1d•Onsite

About The Position

Under supervision, the Product Analyst I supports Business, Product, Digital, and Project teams in delivering product enhancements, continuous improvement initiatives, and strategic business objectives. The role assists with product and business analysis activities including discovery, requirements gathering, backlog support, stakeholder engagement, documentation, testing coordination, and process improvement. The Product Analyst I works closely with Product Owners, Project Managers, business stakeholders, and Digital teams to develop foundational product and business analysis skills while contributing to product delivery and continuous improvement efforts across the Product organization.

Requirements

Bachelor's Degree in Business Administration, Information Systems, Computer Science, Project Management, Engineering, or related field, or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant experience.
No experience in Business Analysis, Product Analysis, Process Improvement, Project Delivery, or related field.

Nice To Haves

Bachelor's Degree in Computer Science, MIS
2 years in Business Analysis, Product Analysis, Process Improvement, Project Delivery, or related field.

Responsibilities

Support intake discussions and discovery activities with business stakeholders.
Assist in documenting business needs, opportunities, pain points, desired outcomes, and success metrics.
Assist with gathering information needed to evaluate proposed enhancements and initiatives.
Support coordination activities with business, product, digital, and finance partners.
Assist with stakeholder interviews, discovery sessions, and requirements workshops.
Document business requirements, user stories, acceptance criteria, process flows, and supporting artifacts.
Support backlog refinement activities and maintain documentation in approved work management tools.
Assist with requirements reviews and stakeholder feedback sessions.
Support backlog maintenance activities and identification of incomplete or aging work items.
Assist with User Acceptance Testing (UAT) planning, coordination, documentation, and business.
Partner with Product Owners, Project Managers, Digital teams, and business stakeholders to support project and product delivery activities.
Assist with communication between business stakeholders and Digital teams.
Support issue resolution activities by gathering information, documenting concerns, and tracking follow-up actions.
Participate in meetings and document key decisions, actions, and outcomes.
Maintain documentation repositories and ensure project and product artifacts remain current.
Support development and maintenance of templates, standards, and best practices.
Participate in continuous improvement initiatives and process enhancement efforts.
Support product planning, prioritization, and roadmap activities as assigned.
Promote adoption of Product Team standards and ways of working.