Product Analyst

Bright HorizonsNewton, MA
$75,000 - $98,000Remote

About The Position

The Product Analyst will oversee Enterprise Client Reports and Analytics Dashboards from ideation through development, ensuring the product strategy is aligned with business goals. This is a remote position available in the United States. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

Requirements

  • 5 years of product management experience
  • You have an aptitude to understand all Bright Horizons products, our end users, and the business objectives.
  • You are comfortable learning and understanding data well-enough to build meaningful and actionable data products.
  • You use design thinking to ideate solutions for users’ pain points.
  • You have strong communication skills.
  • You have seasoned time management skills and know how to prioritize time to ensure you are working on items that will produce the greatest business impact.
  • You must be able to embrace change and adapt to customer & stakeholder feedback.
  • You have ability to break down big tasks into smaller, more manageable ones and iterate.
  • You can execute on leadership approved roadmap and deadlines.
  • You can create visual mockups for business review and sign off.
  • You have basic understanding of Azure DevOps.

Nice To Haves

  • Bachelors Degree
  • Knowledge of Bright Horizons products, our end users and the specific problems we are solving for preferred
  • Knowledge of and experience with web analytics platform required, as well as experience with data visualization in Excel
  • Knowledge and fluency in SQL

Responsibilities

  • Work as a liaison between the business stakeholders and technical teams to prioritize data requests and ensure the requirements appropriately meet the business needs.
  • Help identify and diagnose data issues and subsequently prioritize needed fixes and data cures.
  • Help teams creatively solve problems in innovative ways through knowledge of our data and applications.
  • Work closely with Client Reporting Team Specialists to get insights on new features based on patterns noted from ad-hoc requests.
  • Write Requirements & Acceptance Criteria for BA to create actionable user stories.
  • Successfully build and enhance client reports and data dashboards based on agreed-upon annual and quarterly goals and/or roadmaps.

Benefits

  • 9 paid holidays annually
  • 40 hours of sick time per year based on full-time schedule
  • 80 hours of vacation time per year based on full-time schedule
  • Medical, dental, and vision insurance
  • Paid vacation, sick, holiday, and parental bonding leave
  • 401(k) retirement plan
  • Long-term and short-term disability insurance
  • Life insurance
  • Money-saving discounts and financial planning tools
  • Tuition assistance and education coaching
  • Caregiving support and resources for the children and adults in your family
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