Analyst I, Associate Program Manager - Sales Support

Chamberlain Group•Oak Brook, IL

1d•Hybrid

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This role involves leading teams that drive cross-functional collaboration to achieve monthly sales targets and advance strategic priorities. It requires critical thinking and problem-solving skills to identify and remove blockers, analyze historical sales performance metrics to identify trends, anticipate risks, and uncover opportunities. The position will direct coordinated sales activities by reviewing partner performance, diagnosing underperforming accounts, developing recovery plans, and implementing solutions. Building and maintaining financial models to quantify program impact, tracking performance, and delivering data-driven recommendations are key. The role also involves driving rapid execution, resolving complex issues to enhance sales team performance, documenting risks and opportunities, and presenting executive updates. Engagement with cross-functional teams to extract data for target lists, facilitate business processes between sales, finance, marketing, and operations, and identify process improvements are also crucial. Partnering with supply chain and logistics for order fulfillment and revenue goals, implementing process improvements, defining objectives/KPIs, and leading cross-functional sales initiatives to accelerate revenue are part of the responsibilities. The role requires streamlining internal processes, complying with health and safety guidelines, protecting company reputation, and maintaining professional knowledge.

Requirements

Critical thinking and problem solving skills
Ability to analyze historical sales performance metrics
Ability to identify trends, anticipate risks, and uncover opportunities
Ability to build and maintain financial models
Ability to rigorously track performance post-launch and evaluate outcomes
Ability to drive rapid execution and remove obstacles
Ability to resolve complex issues
Ability to document and quantify short term risks and opportunities
Ability to present executive updates
Ability to engage with cross-functional teams
Ability to facilitate business processes
Ability to identify and eliminate areas of waste in processes
Ability to author new processes
Ability to partner with supply chain and logistics teams
Ability to implement process improvements
Ability to author the definition of objectives/KPIs
Ability to define opportunities that can drive growth
Ability to lead cross functional Sales initiatives
Ability to streamline internal processes
Comply with health and safety guidelines and rules
Protect Chamberlain Group’s reputation by keeping information confidential
Maintain professional and technical knowledge

Nice To Haves

Experience with myQ technology
Experience with LiftMaster® and Chamberlain® brands
Experience working in a global company
Experience working for a Blackstone portfolio company

Responsibilities

Lead teams that drive cross-functional collaboration to deliver achievement of monthly sales targets and advance strategic priorities.
Apply critical thinking and problem solving skills to understand and remove blockers so that team goals can be met.
Analyze historical sales performance metrics to identify trends, anticipate risks to current plans, and uncover new opportunities.
Use this insight to identify in-month opportunities or potential gaps and collaborate with sales leadership on the appropriate actions to resolve gap or capture opportunities.
Direct coordinated Sales activities by reviewing Partner performance metrics, diagnosing underperforming accounts, developing plans for recovery, then presenting solutions and implementing plans across groups of Sellers.
Build and maintain financial models to quantify expected program impact upfront; rigorously track performance post-launch, evaluate outcomes against targets, and deliver clear, data-driven recommendations on next steps and optimization opportunities.
Drive rapid execution against priorities by removing obstacles with urgency; align cross-functional teams around a clear path forward and ensure timely delivery of high-impact results.
Resolve complex issues that will enhance sales team performance, provide insights, and support training programs.
Document and quantify short term risks and opportunities.
Present executive updates related to R&O’s along with mitigation plans to Executive Sales Leadership for input into sales forecasting, pipeline management, and goal-setting to align sales activities with strategic objectives.
Engage with cross-functional teams to understand the data extracted from different applications to fabricate detailed target lists for field sales activities.
Facilitate business processes between sales, finance, marketing, and operations teams.
Identify and eliminate areas of waste in processes as well as author new processes as needed to improve overall business performance.
Partner with supply chain and logistics teams to ensure smooth order fulfillment and achievement of revenue goals.
Implement process improvements in order to enable future efficiencies.
Author the definition of objectives/KPIs and define the opportunities that can drive growth for strategic areas of the business.
Lead cross functional Sales initiatives related to accelerating revenue including regular report outs to Executive stakeholders and C-suite.
Streamline internal processes to best support and serve both Chamberlain and our Partners.
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.