Home Strategy and Operations Analyst

DaVita Kidney Care • Denver, CO

1d • $57,784 - $76,000

About The Position

The Analyst - Home Strategy & Operations supports high-visibility strategic and operational projects focused on retaining patients who receive dialysis at home. The role partners with cross-functional teams to generate operational insights, conduct analytics that inform strategic decisions, and support project implementations from pilot through scale. The analyst may manage multiple high-impact projects at the same time.

The position supports home dialysis programs across the United States through project planning and stakeholder coordination, monitoring and reporting on key performance indicators, resolving operational issues during pilots, gathering feedback from clinic teammates, and developing implementation plans. It also involves creating presentations and training materials and delivering training to clinic teammates and leaders.

The position reports to the Sr. Manager, Home Patient Retention for DaVita at Home.

Requirements

• Bachelor’s degree required.
• 1–3 years of professional experience.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office Suite; Excel and PowerPoint skills are required.
• Strong written, email, and verbal communication skills.
• Demonstrated ability to partner effectively with cross-functional teams and field stakeholders.
• Strong attention to detail, strong work ethic, and effective time management skills.
• Personal values aligned with DaVita’s values of service excellence, integrity, team, continuous improvement, accountability, fulfillment, and fun.

Responsibilities

• Develop and independently manage project plans and timelines, with some oversight, for pilots and large-scale program implementation across U.S. Home dialysis programs.
• Collaborate with internal stakeholders to define project deliverables and manage work to complete them on time.
• Support pilot rollouts by helping resolve operational issues and monitoring adoption of new retention tools and processes.
• Provide outreach and support to clinic teammates to gather feedback and develop implementation plans.
• Work with Home stakeholders to define data points for monitoring and evaluating projects.
• Develop and regularly update reports for leadership and field operators on key performance indicators.
• Complete ad-hoc analytics requests to support operations and decision-making.
• Design slides that communicate initiative insights and narratives to internal audiences.
• Develop training materials, including handouts, PowerPoint presentations, graphs, and charts, for new project launches.
• Deliver training to clinic teammates and leaders across the organization.

Benefits

• Comprehensive benefits including medical, dental, vision, 401(k) match, paid time off, and PTO cash out.
• Family resources, EAP counseling sessions, access to Headspace, backup child and elder care, and maternity/paternity leave.
• Professional development programs and on-demand virtual leadership and development courses through Star Learning.
• Benefits eligibility begins on the first day of the month following or coinciding with one month of continuous employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level