Analyst, Global Security Operations Center

Sony Pictures Entertainment•Culver City, CA

2d•$71,900 - $89,900

About The Position

The GSOC Analyst monitors, analyzes, and escalates global events that could affect Sony Pictures Entertainment (SPE) employees, assets, and lines of business. The position leads analytical efforts during the afternoon shift, 1400–2230, and also performs GSOC operational duties, including alarm monitoring, dispatching security and responder teams, and supporting GSOC-as-a-Service functions. The analyst may divide time between GSOC and Global Threat Management functions. The role produces risk assessments, incident alerts and briefings, and supports crisis management and executive requests. It also monitors social media and other resources for threats and events that could affect SPE operations, travelers, productions, or events, and maintains global contact, location, and distribution resources.

Requirements

1–3 years of experience in an intelligence field, GSOC, emergency dispatch center, watch center, or similar command-center environment.
Bachelor’s degree in International Affairs, Business, Emergency Management, Political Science, Criminal Justice, or a related field.
Ability to communicate effectively with all levels of the company in a high-pressure, fast-paced environment.
Ability to type accurately at a minimum of 60 words per minute while entering information received via radio, phone, or alarm monitoring system into a CAD system.
Ability to work nights, weekends, and holidays as operational needs dictate.

Responsibilities

Monitor global weather, security, and geopolitical events; assess potential business impacts and escalate incidents according to GSOC protocols.
Coordinate with internal stakeholders to account for personnel and provide timely updates to leadership.
Support Global Threat Management by producing risk assessments, incident alerts, and incident briefings.
Perform GSOC Operator duties, including dispatching security to service calls, coordinating emergency response, and monitoring fire alarms, intrusion alarms, and CCTV systems.
Execute GSOC-as-a-Service tasks supporting SNA, SMP, SCA, and SME, and support GSOC operations.
Lead social media threat monitoring, including creating and customizing monitoring streams for areas of interest and client needs.
Identify and monitor future events that could affect SPE business operations, travelers, productions, or events, and issue notifications as appropriate.
Provide situation briefings during the crisis management process (IAT/IMT) and lead responses to ad-hoc executive requests, including travel risk assessments and executive briefings.
Lead production of location and talent assessments, risk assessments, crime reports, and incident assessments concerning the safety and security of SPE personnel, operations, physical assets, and intellectual property.
Curate and regularly update global distribution lists, location coordinates, and points-of-contact databases, including resources such as Google Earth KMZ files, Factal, ISOS, Liferaft, and other social media platforms.
Lead feature-film and television production location tracking, monitoring, and alerting.