Analyst EIT Program/Sys

CPS Energy•San Antonio, TX

About The Position

Analyst EIT Program/Sys 2 supports Energy/Utilities Field Operations applications, including the Geographical Information System (GIS), Work Management Information System (WMIS), and Mobile Data System (MDS). The role involves application development, configuration management, system administration, hardware and software support, maintenance, security, and troubleshooting. The analyst designs, develops, integrates, and enhances solutions to meet business needs and project requirements, documents and develops operational procedures, and provides end-user support.

Requirements

Experience as a programmer/analyst developing and supporting enterprise solutions.
Experience installing, configuring, and administering enterprise software and applying patches in Windows/UNIX environments.
Troubleshooting and performance-tuning skills.
Strong analytical and problem-solving abilities.
Well-developed written and verbal communication skills for interacting with personnel at all levels.
Ability to work in a team and coordinate with other areas to achieve goals and objectives.
Ability to work in a variety of locations, including the field, construction centers, and the main office.
Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
Bachelor’s degree in Information Systems, Engineering, Computer Science, or a related field from an accredited university; proven working experience may be accepted in lieu of a degree.

Nice To Haves

Experience developing mobile and/or web applications.
Experience with ESRI ArcGIS and Schneider Electric ArcFM products, including ArcMap, ArcGIS Pro, ArcGIS Enterprise, ArcGIS Online, ArcGIS Server, ArcGIS Portal, ArcGIS Dashboards, ArcFM Designer, ArcFM Mobile, ArcFM Web, and Utility Network.
Experience with CGI’s ARM Work Management System.
Experience with ABB’s Service Suite for Field Mobility Operations.
Experience integrating with SAP/ERP.
Experience with Citrix, Windows and UNIX shell scripting, Python, Oracle PL/SQL, ArcGIS SDE, and ESRI Geometric and Utility Networks.

Responsibilities

Support GIS, WMIS, and MDS applications used in utility field operations to help provide safe, reliable, and affordable electric and gas service.
Install, configure, test, and implement GIS, WMIS, and MDS applications, and apply patches in Windows, Linux, and Citrix environments.
Design and develop enterprise applications for use across business units.
Develop functional and technical design documents based on business process flows.
Develop and test code and configuration, and promote them from lower environments to production with assistance from team members.
Provide end-user application support for electric and gas business areas.
Analyze and troubleshoot application and system issues and provide resolutions.
Work with the Infrastructure team on GIS, WMIS, and MDS server builds, operating-system patching, hardware tuning, and health monitoring.
Work with Database Administrators on database backups, patches, refreshes, and schema changes.
Coordinate with functional teams to integrate GIS, WMIS, and MDS with other enterprise applications, including OMS and SAP.
Work with business areas to understand requirements and complete assigned tasks.
Assist team members with operational activities.
Perform other assigned project and process-improvement initiatives.
Participate in an on-call rotation supporting a 24/7 environment and work outside business hours when needed to support corporate requirements.