Analyst/Coordinator, Payroll or Benefits

ExtendicareMarkham, ON
Hybrid

About The Position

The Payroll Analyst is responsible for the accurate and timely processing of assigned payrolls while ensuring compliance with company policies, collective agreements, and applicable legislation. This role serves as a key contributor within the payroll team, supporting complex payroll functions, reconciliations, issue resolution, and special initiatives. The Payroll Analyst partners closely with HR, site leadership, and internal stakeholders to deliver high-quality payroll services and an exceptional employee experience. This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Requirements

  • Demonstrated experience performing full-cycle payroll processing.
  • Strong proficiency in Microsoft Excel (including pivot tables and XLookup).
  • Solid understanding of payroll tax regulations and multi-provincial payroll requirements.
  • Experience using ServiceNow or similar ticket management systems to track, escalate, and resolve service requests.
  • Exceptional attention to detail with the ability to manage high-volume workloads accurately.
  • Strong analytical, problem-solving, and investigative skills.
  • Excellent customer service and communication skills.
  • Ability to work independently and collaboratively within a team environment.

Nice To Haves

  • Payroll Compliance Practitioner (PCP) designation through the Canadian Payroll Association preferred.
  • Experience supporting large, complex payroll environments is an asset.
  • Familiarity with Workday is an asset.

Responsibilities

  • Prepare, balance, and reconcile payroll data to ensure accuracy and completeness.
  • Audit payroll changes and updates to maintain data integrity and compliance.
  • Process earnings, deductions, and statutory withholdings in accordance with company policies, collective agreements, and payroll legislation.
  • Calculate complex earnings components including retroactive pay, holiday pay, vacation pay and accruals, employee reimbursements, benefits, pensions, union dues, and paid leaves.
  • Perform regular vacation accrual reconciliations and validate vacation balances in accordance with collective agreement language, company policy, and employment standards legislation.
  • Investigate payroll discrepancies, conduct root cause analysis, and implement corrective actions.
  • Complete payroll system testing and maintain supporting documentation.
  • Reconcile and process third-party remittances and payments.
  • Provide payroll guidance and responsive support to employees, HR Business Partners, and site leaders.
  • Contribute to special projects, process improvements, and continuous enhancement initiatives.

Benefits

  • Continuous mentorship, support for life-long learning and growth opportunities
  • Opportunities for advancement and career growth within the organization
  • A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work
  • Employee Family Assistance Program
  • Mentor and provide financial support for CPA program and professional dues
  • A robust benefits package including RRSP matching
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