Analyst Clinical Applications

Lehigh Valley Health Network•Allentown, PA

2d•Remote

About The Position

The Analyst Clinical Applications supports the business in identifying and implementing technical solutions that integrate with existing systems. The role prepares work plans for system upgrades and enhancements, configures and maintains technical environments, evaluates workflows for feasibility, and resolves operational issues. It also develops specifications and documentation, plans and executes test scenarios, and helps establish technology standards. Additional duties include estimating required resources, completing assigned work on schedule, and promptly communicating variances to management. The position supports vendor service levels, facilitates meetings or presentations for small collaborative groups, and manages small projects. It supports technical requirements across development, staging, and production environments and contributes to application planning, development, and implementation. This is a remote position based in Pennsylvania, with a Monday–Friday, 8:00 a.m.–4:00 p.m. schedule and an on-call rotation.

Requirements

High school diploma or GED.
One year of application, implementation, and support experience, in addition to one of the stated experience pathways: five years of progressive Information Services experience; a combination of Information Services and direct health care experience; or large-scale implementation/upgrades.
Comprehensive test plan development.

Nice To Haves

Bachelor’s degree in Computer Science or Healthcare.
Three years of direct application build experience on the current software version, or ten years of progressive Information Services experience or a combination of Information Services and direct health care experience.
Information Technology experience and/or healthcare operations experience.
Implementation or upgrade support.
Applications planning, development, and implementation.
Technical collaboration.
Strong oral and written communication skills.
Triaging, on-call, disaster recovery, and business continuity experience.
General technical knowledge to perform key client-server administration and networking functions.
Project resource and budget management.

Responsibilities

Identify technical solutions for business issues and processes and ensure they integrate with other business and technology systems.
Prepare work plans for analysis and testing of system upgrades, modifications, and enhancements.
Manage vendors to meet expected service levels.
Facilitate meetings or presentations for small collaborative groups and manage small projects.
Support configuration, implementation, and maintenance of technical requirements across development, staging, and production environments.
Evaluate work processes, assess the feasibility of small- to medium-sized project requests, and resolve operational issues.
Develop clear, concise specifications and supporting documentation.
Plan, develop, and execute comprehensive test scenarios.
Assist in developing technology standards.
Assist in estimating resources required to complete tasks.
Complete assigned tasks by their due dates or document variances.