Analyst, Change Management

BMO•Toronto, ON

About The Position

BMO is seeking an Analyst, Change Management for a two year term. As part of the role, the candidate provides subject matter expertise and effective solutions within a professional practice area of the assigned portfolio to support business/group strategies. Ensures that initiatives and solutions, programs and processes are consistently and effectively implemented across the business/groups. Develops professional practices to scale and maturity for various roles through defined practice management tools & techniques, standards as well as the adoption of the associated behaviours. Conducts training, coaching, facilitation and applies change management expertise to drive business results. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides advice and guidance to assigned business/group on implementation of solutions. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Helps determine business priorities and best sequence for execution of business/group strategy. Conducts independent analysis and assessment to resolve strategic issues. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Manages databases and provides support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards. Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards. Monitors and tracks performance, and addresses any issues. Designs and produces regular and ad-hoc reports, and dashboards. Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives. Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels. Provides input into the planning and implementation of operational programs. Executes work to deliver timely, accurate, and efficient service. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides advice and guidance to assigned business/group on implementation of solutions Collaborates with internal & external stakeholders to successful implementation of practice management solutions Provides input into the planning and implementation of practice management programs. Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders. Breaks down strategic problems, and analyses data and information to provide practice management insights and recommendations; includes recommendations across a wide of range of opportunities to drive business results. Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information. Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting. Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions Executes work to deliver timely, accurate, and efficient service. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Works independently on a range of complex tasks, which may include unique situations. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Requirements

Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Specific designations may be required e.g. Six Sigma, PMP, Agile Scrum Master.
Technical proficiency gained through education and/or business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.

Responsibilities

Support key activities to manage Technology governance bodies based on an understanding of the mandate and stakeholder needs.
Collect and track metrics and help address any issues.
Support technology remediations; tasks typically focused on planning, process design, governance, organization change management and testing activities.
Support development and execution of strategic initiatives in collaboration with stakeholders.
Provide ad hoc organization change management practise support.
Provide subject matter expertise and effective solutions within a professional practice area of the assigned portfolio to support business/group strategies.
Ensure that initiatives and solutions, programs and processes are consistently and effectively implemented across the business/groups.
Develop professional practices to scale and maturity for various roles through defined practice management tools & techniques, standards as well as the adoption of the associated behaviours.
Conduct training, coaching, facilitation and applies change management expertise to drive business results.
Develop solutions and make recommendations based on an understanding of the business strategy and stakeholder needs.
Provide advice and guidance to assigned business/group on implementation of solutions.
Support the execution of strategic initiatives in collaboration with internal and external stakeholders.
Help determine business priorities and best sequence for execution of business/group strategy.
Conduct independent analysis and assessment to resolve strategic issues.
Build effective relationships with internal/external stakeholders.
Ensure alignment between stakeholders.
Break down strategic problems, and analyse data and information to provide insights and recommendations.
Manage databases and provide support for analysis, forecasting and/or data visualization, ensuring adherence with data governance standards.
Coordinate the management of databases; ensure alignment and integration of data in adherence with data governance standards.
Monitor and track performance, and address any issues.
Design and produce regular and ad-hoc reports, and dashboards.
Build change management plans of varying scope and type; lead or participate in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
Lead or participate in defining the communication plan designed to positively influence or change behaviour; develop tailored messaging; and identify appropriate distribution channels.
Provide input into the planning and implementation of operational programs.
Execute work to deliver timely, accurate, and efficient service.
Collaborate with internal & external stakeholders to successful implementation of practice management solutions.
Provide input into the planning and implementation of practice management programs.
Employ systems (e.g. customized exception reports, tracking reports etc.) to manage information.
Integrate information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Act as the day to day contact for vendors; support the implementation, maintenance, and sustainment of vendor solutions.
Exercise judgment to identify, diagnose, and solve problems within given rules.
Work independently on a range of complex tasks, which may include unique situations.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.