SAP Change Management Analyst

Daikin ComfortWaller, TX
Onsite

About The Position

The SAP Change Management Analyst plays a critical role in enabling successful adoption of SAP S/4HANA and related digital transformation efforts at Daikin. Reporting directly to the SAP Change Manager, this role supports organizational readiness, stakeholder engagement, end-user training, and change communication strategies. The Analyst collaborates closely with change leads, functional teams, and external partners to coordinate training delivery, support documentation development, administer learning systems, and help execute change strategies. This is a full-time, on-site role based at DTTP in Waller County. Remote or hybrid work is not available due to the hands-on nature of training and change support.

Requirements

  • 5+ years of experience in change management, training, or communications roles
  • 3+ years supporting ERP or IT transformation projects in training or change capacity
  • Experience coaching or mentoring junior team members
  • Familiarity with SAP S/4HANA business processes and terminology
  • Understanding of adult learning principles and blended learning delivery
  • Strong organizational skills and attention to detail
  • Proficient in Microsoft Office (PowerPoint, Word, Excel, Teams)
  • Experience using learning platforms (e.g., Cornerstone, SAP Enable Now)
  • Creative problem solver with ability to manage multiple priorities
  • Excellent interpersonal, written, and verbal communication skills
  • Team player with a collaborative, solution-oriented approach
  • Bachelor’s degree in organizational development, Education, Communications, Business, or related field

Nice To Haves

  • Prior exposure to SAP S/4HANA preferred
  • Experience in manufacturing, HVAC, or industrial environments is a plus
  • Familiarity with LMS platforms, curriculum mapping, and documentation standards
  • Change Management certification (e.g., PROSCI®) preferred

Responsibilities

  • Support execution of the change management strategy and plans for SAP transformation initiatives.
  • Assist with stakeholder analysis, change impact assessments, communications, and resistance tracking.
  • Contribute to the development of change roadmaps, engagement strategies, and communications.
  • Coordinate change agent and superuser networks.
  • Identify and escalate risks related to adoption, resistance, and organizational readiness.
  • Track and report on change metrics (e.g., awareness, engagement, adoption).
  • Review and refine SAP end-user training content, simulations, and documentation.
  • Ensure training materials align with writing standards, templates, and formatting consistency.
  • Assist in the development of quick reference guides, job aids, eLearning, and instructor-led content.
  • Deliver or co-facilitate training sessions in person and virtually.
  • Support Train-the-Trainer sessions and manage logistics for end-user training delivery.
  • Maintain the training repository and version control of documentation.
  • Manage instructor assignments, material reproduction, and training room setup.
  • Maintain project-wide training calendars and support on-site coaching activities.
  • Assist in LMS administration: load modules, assign courses, enroll users, and monitor completions.
  • Track participation, generate reports, and ensure audit-ready recordkeeping.
  • Draft targeted communications in collaboration with program and functional leads.
  • Prepare newsletters, email campaigns, talking points, and milestone announcements.
  • Support creation of content for intranet portals, video scripts, and townhall presentations.
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