Systems Analyst - Change Management

Associated Bank

2d

About The Position

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Support and enhance critical banking applications by resolving issues, improving system performance, and ensuring stability. This role plays a key part in incident, problem, and change management while partnering across teams to deliver reliable technology solutions. Candidates located in Wisconsin, Illinois, or Minnesota are strongly preferred, offering strong growth in application support and financial services technology.

Requirements

• Associate’s degree or equivalent experience
• 1+ years of experience in Information Technology

Nice To Haves

• Bachelor’s degree in Information Technology, Financial Services, or related field
• 2+ years of experience supporting financial systems
• 1+ years of knowledge of Systems Development Life Cycle (SDLC)

Responsibilities

• Manage Tier II support requests to ensure application availability and meet service level agreements.
• Resolve incidents and problems to minimize outages and improve system reliability.
• Implement application updates, automated processes, and approved technology solutions.
• Document systems, processes, and support materials to strengthen team knowledge and efficiency.
• Partner with internal teams and vendors to troubleshoot issues and drive continuous improvements.
• Analyze application data and perform basic database queries to support troubleshooting efforts.
• Support testing, change management, and project deliverables with accurate reporting.
• Identify opportunities to optimize or retire outdated system components.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree