Analyst, Business Intelligence

Royal Caribbean Cruises Ltd•Miami, FL

3d•Onsite

About The Position

The Analyst, Business Intelligence provides data and decision support to the Royal Caribbean Sales organization. The role supports strategic and tactical sales initiatives involving performance, promotions, financial analysis, and management. It analyzes, reports on, and interprets sales data, then provides information and recommendations to sales leadership on a regular and ad hoc basis. The analyst identifies regional sales trends, forecasts sales, supports the setting of sales incentives and goals, and monitors performance to assess sales effectiveness. The role works with Revenue Management and Marketing to align efforts with corporate goals and initiatives. This position is based on-site in Miami, Florida, and reports to the Sales Team. The analyst also supports the Market Development Manager and Trade Strategy Account Executive with day-to-day analytical needs.

Requirements

Bachelor’s degree from a four-year college or university, or at least two years of experience in business analysis or a related field; this qualification is stated as preferred.
Analytical skills to interpret data trends.
Proficiency in Microsoft Office, with strong Excel skills.
Knowledge of a coding language such as SQL or Python and data visualization programs such as Microsoft Power BI or Tableau.
Computer knowledge and usage skills, with the aptitude to learn new technology.
Attention to detail to ensure accuracy in data and analysis.
Excellent verbal and written communication skills.
Ability to organize and analyze large volumes of data, make sound business decisions and recommendations, and work independently.
Solid organization and project management skills, with the ability to multitask.
Ability to work successfully both as part of a team and independently.

Responsibilities

Gather, analyze, and interpret data, including sales trends by region, product, account, market, or segment.
Develop, implement, and enhance high-impact business reporting.
Provide information and recommendations to leadership regularly and on an ad hoc basis.
Provide analytical support for tactical and strategic special projects.
Prepare reports and presentations for all levels of the department.
Develop productive working relationships with Sales Managers, Directors, Executives, peers, and colleagues across departments.
Participate in planning and reconciling sales initiatives such as booking contests, bonus commission incentives, and sweepstakes.
Support the Market Development Manager and Trade Strategy Account Executive with day-to-day analytical needs.
Manage project execution to ensure timeliness, quality, and budgetary parameters are met.
Perform other job-related duties as assigned.