Analyst, Business Insights & Analytics

Equinix • Toronto, ON

3d • Onsite

About The Position

The Business Insights and Instrumentation team delivers value to Equinix through data-driven insights and analysis, product reporting, recommendations, forecasts, and product/pricing data modeling for our Global Markets and Product organization (GMPO). As a Business Insights Analyst for this team, you will help support several reporting and analytics programs.

Requirements

• 3+ years as business analyst, product analyst or similar role
• Prior experience generating insights from data that contribute to business decision making
• Bachelor’s degree required, preferably in an analytical field (math, computer science, statistics etc)
• Advanced Tableau development experience required, including Tableau Server experience
• Advanced SQL skills
• Experience working with advanced data analytics tools (Alteryx, R, Python)
• Advanced Excel Skills
• Excellent critical thinking skills
• Excellent communication and presentation skills
• Project management skills an asset
• Highly proactive, with the ability to work independently
• Enthusiastic and passionate about learning and developing both technical and business acumen skills
• Fluent English language skills (both verbal and written)
• Demonstrated experience as a collaborative team player
• Business Modeling: Understand product value and customer behavior
• Demonstrate strong business and financial knowledge / modeling experience, where you can highlight risks, opportunities, and issues
• You know what questions to ask and how to interpret the answers
• Data Analysis and Insight Generation: Understand the data structure, ensure accuracy, automate where possible
• Ability to self-serve from data repositories or bespoke data pulls
• Experience creating and publishing product dashboards
• You know how to find the answers
• Visualization: Can visually or textually display the data in ways that are meaningful to the end user
• You know how to tell the story
• Statistics: Use statistical analysis to discover the real influencers vs what are simply data points
• You know how to identify trends and predict future results

Responsibilities

• Perform data modeling and reporting tasks in support of key pricing programs
• Maintain an existing suite of Tableau product dashboards and perform dashboard updates as needed
• Wrangle data from many different data sources and do deep dive analysis to deliver business insights to drive business decisions and optimize company performance
• Work closely with GMPO stakeholders to understand the business and use available data to effectively answer questions, solve problems and perform ad-hoc data analysis
• Generate insights from vast datasets, both structured and unstructured, to assist stakeholders in decision making
• Assist the team with automating reporting/project tasks where applicable
• Become a subject matter expert on product data (asset, billing, and customer data)

Benefits

• Employee Assistance Program
• Insurance: healthcare coverage, life, disability and optional benefit plans
• Retirement: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA)
• Vacation and Paid Holidays
• Personal time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level