(EDI3903) Analyst-Business 3
About The Position
The Analyst-Business 3 partners with Organizational Unit leaders, subject matter experts, and Human Resources to evaluate and improve enterprise-wide training programs. The role develops program evaluation strategies and measurement plans, defines performance expectations and evaluation methodologies, and establishes data collection and analysis processes. Using data from multiple sources, the analyst assesses program outcomes, identifies trends, and provides recommendations that support current and future business priorities. The position also translates complex evaluation and operational performance data into clear insights that demonstrate program effectiveness and business impact. The position is located in Irwindale, California. The hiring range is $30.00 to $37.00 per hour. Actual base pay may vary based on geographic region, internal equity, job-related knowledge, skills, experience, and other factors.
Requirements
- Bachelor’s or Master’s degree in Industrial & Organizational Psychology, Human Resources, or another related discipline.
- 5–7 years of combined experience in learning and development or training.
- Experience in training and development.
- Experience developing and implementing evaluation methodologies, such as questionnaires, focus groups, observations, and interviews.
- Experience developing questionnaires using survey tools such as Alchemer, SurveyMonkey, or Qualtrics.
- Experience using the Kirkpatrick model to evaluate training effectiveness.
- Experience analyzing large amounts of complex data.
- Experience creating reports and dashboards.
- Experience developing and delivering technical presentations to technical and non-technical audiences.
- Ability to prioritize multiple duties and projects, take the lead, and follow through on assignments.
- Ability to work under pressure, adapt to changing priorities, organize a heavy workload, take ownership, and follow through.
- Ability to take initiative and accountability for information accuracy and results.
- Ability to work well in a team environment and perform with minimal supervision.
- Strong interpersonal and oral communication skills, with a demonstrated ability to build relationships and communicate complex information concisely and straightforwardly.
Nice To Haves
- Experience developing company-wide measurement strategies.
- Experience creating dashboards using Power BI.
- Knowledge of SuccessFactors Learning (LMS).
Responsibilities
- Lead measurement strategies to demonstrate learning-program impact and alignment with business objectives.
- Partner with leaders, program owners, subject matter experts, Human Resources, and stakeholders to develop training evaluation strategies and success measures.
- Define performance objectives, metrics, evaluation plans, and reporting requirements.
- Conduct job, task, stakeholder, and learning-needs analyses to identify performance gaps and business needs.
- Evaluate training effectiveness using participant feedback, learning outcomes, behavior change, and business results.
- Design and maintain surveys, assessments, and other evaluation tools aligned with performance objectives and KPIs.
- Collect and analyze quantitative and qualitative data from surveys, interviews, focus groups, observations, and business metrics.
- Translate data into actionable insights and recommendations that support decision-making and continuous improvement.
- Develop dashboards and reports that highlight program performance, opportunities, and business impact.
- Present findings and recommendations to stakeholders, department leaders, and senior management.
- Provide functional leadership and guidance to analysts responsible for data collection, analysis, reporting, and dashboard development.
- Establish and maintain evaluation standards, methodologies, and governance practices across learning programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
