AML Manager

First Command Financial Services, Inc.•Fort Worth, TX

4h•Hybrid

About The Position

The Anti-Money Laundering (AML) Manager is responsible for overseeing and advancing the AML Program for First Command Brokerage Services (FCBS) and First Command Advisory Services, Inc. (FCAS). This role manages AML operational processes, including Customer Identity Program (CIP), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), transaction monitoring, and suspicious activity investigations. The AML Manager ensures compliance with regulatory obligations under the Bank Secrecy Act (BSA), USA PATRIOT Act, SEC, FINRA, and other governing authorities. This role provides leadership to AML staff, enhances AML workflows and systems, manages escalations, and supports strategic AML program initiatives, including risk assessments, audits, and regulatory examinations.

Requirements

4-7 years AML, fraud, or financial compliance experience
Demonstrated experience in CIP, CDD, EDD, and suspicious activity investigations.
Prior leadership or mentorship experience required.
Strong knowledge of BSA/AML, USA PATRIOT Act, SEC/FINRA rules, and industry red ‑flag indicators.
Demonstrated leadership, coaching, and team ‑building skills.
Strong analytical and investigative abilities; ability to assess complex AML scenarios.
Excellent written and verbal communication skills.
Proficiency with AML systems and research tools (e.g., Actimize, LexisNexis, Protegent, Pershing NetX360).
Strong organization, prioritization, and project ‑management capabilities.

Nice To Haves

Bachelor’s degree
Broker ‑dealer or financial services experience strongly preferred.
Certified Anti-Money Laundering Specialist (CAMS) or similar certification preferred (or willingness to obtain within 12 months)
Skilled in Excel and dashboard/reporting tools preferred.

Responsibilities

Lead day ‑to ‑day AML operations, ensuring timely and accurate completion of CIP, CDD, EDD, transaction monitoring, and investigative activities.
Supervise AML analysts, providing coaching, performance management, training, and workload prioritization.
Serve as the escalation point for complex or high ‑risk AML reviews, investigations, and SAR determinations.
Oversee SAR drafting, quality review, and timely filing.
Ensure AML processes align with BSA, USA PATRIOT Act, SEC, FINRA, and industry regulatory expectations.
Maintain accurate records of AML reviews and ensure compliance with regulatory retention requirements.
Lead preparation for AML-related internal audits, compliance testing, and regulatory examinations.
Manage FinCEN 314(a) requests and oversee 314(b) information ‑sharing activities.
Maintain AML documentation and ensure adherence to regulatory record ‑retention requirements.
Partner with Fraud Prevention, Advisory Supervision, and Internal Audit to strengthen AML risk management and operational alignment.
Support and enhance enterprise-wide AML risk assessments and controls.
Evaluate AML systems (Actimize, LexisNexis, Protegent, Pershing NetX360, etc.) and recommend enhancements or optimizations.
Develop and deliver annual and ad hoc AML training to Home Office personnel and field advisors.
Lead outreach to external institutions and regulatory bodies as appropriate.
Conduct AML surveillance using various software programs to detect suspicious activity and report this activity to the appropriate authorities;
Work cross ‑functionally with First Command teams to strengthen identified controls and drive timely implementation of control enhancements.
Direct supervision of AML Analysts or other assigned staff.
Oversight of workflow, workload, and quality ‑control processes.
Collaborate with the FCB Fraud Prevention and Compliance Teams to ensure an enterprise-AML approach to the overall compliance program.
Assist in projects to enhance the AML program