AMHS Shift Group Leader

Intel•Hillsboro, OR

3d•Onsite

About The Position

Embark with us on a journey of growth and transformation as we create exceptionally engineered technology and bring AI everywhere. As a valued team member, your adaptability and attention to detail will contribute to our drive for results and relentless pursuit of quality, ensuring we meet our customers' needs with precision. Join us and build on our legacy of innovation and collaboration as we deliver world changing technology that improves the life of every person on the planet. Our Automated Material Handling Systems (AMHS) team enables 24x7 Intel Manufacturing and Foundry Operations with automated delivery and storage solutions across our factories. Join Intel as an AMHS Shift Group Leader (SGL), where you will lead a talented team of Technicians dedicated to developing and sustaining impactful solutions across Intel's AMHS portfolio towards Foundry AMHS Objectives. Your scope involves delivering high performing AMHS operations across Intel Foundry Fabs and Facilities located across two campuses in Aloha and Gordon Moore Park (Ronler Acres) in Oregon. As a leader in this role, you will be expected to work on a Compressed Work Week (CWW) shift both in an operational and a strategic role to deliver effective standardization and management of all aspects of the shift AMHS Operations. Responsible for organizational health with employee engagement and development, part of core deliverables. Scope will also include resourcing, tracking and management of all Continuous Improvement Projects identified by our Domain Product Groups. Working within the AMHS team, the SGL will work closely with the EOM (Engineering Ops Manager) to deliver world-class operational performance. With a focus on Customer at the center, the SGL will be required to work closely with our customer supporting any AMHS factory impacts, crisis management and any factory task forces where AMHS Support is required.

Requirements

Bachelor's degree in Electrical, Mechanical, Software Engineering, or a related STEM field. Or 5+ years of equivalent experience in place of a degree.
2+ years of leadership experience in a technical field.
Problem-solving skills.
Direct report development skills.
Crisis management.
Strong written and verbal stakeholder communication skills.
Proven track record of excellent communication skills and stakeholder Management.
Willing to build consensus and relationships among managers, partners, and employees.
Experienced leadership skills in a dynamic and team-oriented environment are an essential requirement.

Nice To Haves

3+ years of management experience and Proven track record as a people manager.
Factory Business Acumen demonstrated through working successfully with customers
Broad Understanding of Semiconductor Manufacturing and the IFA-AMHS Service
Proficiency with data analytical/statistical tools such as JMP or Excel/Pivot Tables
Knowledge of both theoretical and practical aspects of Resource and Project Management techniques/tools
Broad understanding of ITIL Service Management desired

Responsibilities

Meeting shift AMHS KPIs for Safety, Operational performance, Service Level Agreement on time-to-repair and Preventive maintenance program.
Establish requirements and deliver Training and Proficiency goals towards ISO objectives.
Strategic and tactical management of your team across campuses, navigate suppliers on your shifts to achieve AMHS goals.
Set clear goals, allocate resources effectively, and facilitate work execution to ensure team alignment and accountability.
Delivering a standardized shift operational model aligned to the IFA-AMHS Service Structure.
Clear focus on HPM and Operations excellence (OpX) to deliver world class IFA-AMHS operational performance 24x7 while identifying and implementing Continuous improvement.
Inspire and develop team members by role modeling Intel's values, providing coaching, and driving differentiated performance management.
Working closely with peer managers and EOM (engineering Ops manager) to effectively manage our equipment suppliers and Flex Fab support models.
Providing backfill coverage for AMHS onCall, holidays, Sabbatical etc. in collaboration with peer AMHS SGLs.
Cultivate a culture of collaboration, inclusion, and continuous improvement to enable high-quality software delivery while solving customer challenges.
Drive strategic initiatives and contribute to organizational goals by fostering innovation, problem-solving, and disciplined execution within the team.
Engage in customer and stakeholder interactions, ensuring alignment and responsiveness to business needs and technical requirements.