AmeriCorps Member – Retinopathy Outreach Coordinator (East Region)
About The Position
The Healthy Communities program is an AmeriCorps initiative focused on building cohesion in vulnerable communities and promoting healthcare and support services through outreach, awareness, and linkage to care. This program aims to identify community needs and develop strategic plans to address them, tackling public health crises and improving access to healthcare services. AmeriCorps members will engage in community outreach, education, patient engagement, and connect patients to CHCI care and community-based referrals. They will also participate in activities promoting health and health services awareness at state and local levels. This specific role, the Retinopathy Outreach Coordinator, supports the Population Health Department and Clinical Teams within CHC’s East Region, serving locations in Enfield, Hartford, Middletown, New London, New Britain, and Clinton.
Requirements
- High school or equivalent required
- Proficiency in Microsoft Office and internet-related applications
- Excellent time management and organizational skills
- Excellent oral and written skills
- Demonstrated ability to problem-solve and remain calm during a crisis
- Successful clearance of all required criminal history checks (NSCHC)
- Able to travel between CHC sites and in-state
Nice To Haves
- Associate’s degree in public health, social sciences related field
- Experience in patient care and engagement
- Experience and/or understanding of data analysis
Responsibilities
- Conduct monthly patient health education workshops, monitor pre-post survey completion, and enter data for workshops and surveys.
- Track and document all completed patient engagement activities in the patient's electronic health record.
- Serve as a "Super User" for retinopathy cameras, teaching and monitoring site users.
- Coordinate with Business Intelligence (BI) to identify diabetic patients who have not had a retinopathy screening.
- Schedule patients for retinopathy screenings and potentially other appointments related to diabetic care.
- Conduct introductions, retinopathy screenings, and patient education for high-risk patients during in-person appointments.
- Provide outreach and care coordination to patients to help eliminate barriers to retinopathy screening.
- Document screening results, complete referrals, and make telephone encounters (TE) as needed for appropriate follow-up.
- Support the acquisition of documentation for outside exams to meet PCMH+ goals.
- Coordinate with the Population Health Program to identify other high-need areas for screening during patient visits or phone calls.
- Coordinate with the Population Health Program to create additional engagement opportunities for high-risk patients.
- Promote outreach and engagement with high-risk populations at sites within the region, including creating promotional content for screenings and patient education materials.
- Participate in outreach and engagement activities, community events, and identify methods to promote care and services to patients in need.
- Collaborate with the Quality Management (QM) team to identify areas of weakness and assist in designing a process for routine retinopathy screening.
- Participate in Population Health meetings, Clinical Team meetings, and Nurse Manager meetings as directed by the supervisor.
- Participate in Performance Improvement Committee Meetings and assist in monitoring follow-up on action items related to retinopathy screenings and diabetes.
Benefits
- $25,000 stipend over the course of one year, paid bi-weekly
- An education award of $7,395 at the end of successful service term completion
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
