Family Services Coordinator- East Region (3E)
About The Position
The Family Services Coordinator will assist with the coordination of Family Services development and evaluation activities and will assist with coordination of special projects’ programmatic and grant related matters. The coordinator will engage internal departments and partner organizations to manage activities and information needed for interoperability and outcomes. This position may involve exposure to parents, guardians, and conservators, as well as youth with behavioral problems, including possible physical aggression. Travel within the service region/state is required, and a personal insured vehicle is necessary for travel. The role may involve access to confidential records including children, biological family, kinship family, and foster care and adoption records. Maintaining confidentiality and adhering to policies regarding personnel and client records is crucial.
Requirements
- Bachelor’s degree in human services or project management.
- Two years’ experience in either child welfare, social services, project management, healthcare administration, or managed care.
- A personal insured vehicle is required for travel.
Responsibilities
- Maintain high ethical standards as outlined in the OCOK Child and Family Services Code of Ethics.
- Provide assistance with network development activities, including strategies, goal setting, tracking, provider engagement, onboarding, and services evaluation.
- Provide assistance with project oversight, including supporting operations, monitoring performance, reporting, and planning for improvements.
- Ensure operations and activities adhere to all applicable policies, procedures, and guidelines regarding grants and service delivery models.
- Meet project goals, especially related to deliverables, performance measures, and processes.
- Ensure the coordination of required documentation and services for any eligible participant court-ordered to receive services.
- Ensure records are complete, accurate, and maintained in a manner that is easily attainable and protects client confidentiality.
- Provide reports as prescribed by project contracts for each family enrolled in services.
- Work with subcontracting agencies to ensure program models are implemented with fidelity, including appropriate service provisions, timeframes, program standards, caseloads, data tracking, reporting, record keeping, monitoring activities, evaluation processes, and staffing requirements.
- Participate in coordination and collaboration between OCOK, Subcontractors, and project funders to support positive outcomes for families.
- Attend court hearings to provide additional information regarding projects.
- Ensure DFPS required background checks and DFPS required training are completed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
