AmeriCorps Member – Population Health Patient Engagement Specialist

Moses/Weitzman Health System • Middletown, NJ

6d • Onsite

About The Position

Healthy Communities is Community Health Center, Inc.’s AmeriCorps program, created to strengthen vulnerable communities and promote access to healthcare and support services through outreach, awareness, linkage to care, and community support. The program identifies community and neighborhood needs and develops strategic plans to address them. Its service delivery responds to public health challenges in vulnerable communities and makes healthcare and support services accessible through flexible service delivery.

The Population Health Patient Engagement Specialist supports CHC’s Population Health Department at its Middletown and New London sites. The AmeriCorps member conducts community outreach, education, and patient engagement; connects patients with CHCI care and community-based assistance; and participates in statewide and local activities that promote awareness of health and health services.

This is a nine-month AmeriCorps service term, from December 7, 2026 through August 27, 2027. Members serve at least 32 hours per week and complete 1,200 hours during the service year. The position provides a $17,500 stipend over the course of one year, paid biweekly, and an education award of $5,176 upon successful completion of the service term. The posting states that this is not a staff or volunteer position.

Requirements

• High school diploma or equivalent.
• Proficiency with Microsoft Office and internet-related applications.
• Excellent time-management and organizational skills.
• Excellent oral and written communication skills.
• Demonstrated ability to problem-solve and remain calm during a crisis.
• Successful clearance of all required criminal history checks (NSCHC).
• Ability to travel between CHC sites and within the state.

Nice To Haves

• Associate degree in public health, social work, or a related field.
• Bilingual Spanish/English skills.
• Experience and/or understanding of data analysis.
• Understanding of complex issues affecting patients and barriers to their care.
• Positive attitude and high energy; enjoyment of working with people and strong communication skills; attention to detail; interest in data, health policy, or public health; ability to thrive in a fast-paced environment; initiative and ability to work independently and as part of a team.

Responsibilities

• Conduct monthly patient health education workshops, monitor completion of participants’ pre- and post-workshop surveys, and enter workshop and survey data.
• Track and document completed patient engagement activities in patients’ electronic health records.
• Administer and collect PRAPARE surveys from existing patients who are lost to follow-up and connect patients with services when needed.
• Review and analyze PRAPARE data to prepare presentations and inform strategies to improve patient access to care.
• Develop and implement strategies to help patients return to care.
• Provide care coordination to patients identified through chart reviews and telephone encounters as not seen for 12 months and/or unresponsive to CHC automated appointment text messages.
• Conduct outreach to patients with the greatest number of open care gaps through population health campaigns, such as text campaigns and mailings, and individual engagement, such as phone calls.
• Support collection and reporting of population health data for quality measures, including emergency department discharges related to substance use disorder and patients who are frequent emergency department users.
• Create promotional patient education and engagement materials, including letters and postcards.
• Research and collaborate with CHC departments to develop a sustainable, centralized resource list addressing barriers to patients accessing services.
• Conduct outreach by tabling at health fairs and with external community partners to share information about preventive screening, promote wellness visit scheduling and attendance, and support person-centered care for chronic diseases.
• Assist with special events that encourage completion of preventive screenings, such as depression, cervical cancer, breast cancer, and social determinants of health screenings.
• Participate in Performance Improvement Committee meetings and help monitor follow-up on action items related to educating staff about data and patient engagement strategies.

Benefits

• $17,500 stipend over the course of one year, paid biweekly.
• $5,176 education award upon successful completion of the service term.
• Eligible employees may have access to health and wellness benefits, retirement savings opportunities, paid time off, professional development and tuition assistance programs, employee assistance resources, flexible work arrangements where applicable, and other company-sponsored benefits; availability and eligibility vary by position, location, scheduled hours, and plan terms.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED