AmeriCorps Member - Law Library Resource Center

Maricopa County•Phoenix, AZ

22h•$1,200•Onsite

About The Position

The Superior Court of Arizona in Maricopa County, one of the largest general jurisdiction Court systems in the nation, seeks enthusiastic individuals to serve 675 hours or 300 hours. Terms of service occur between August 3rd, 2026, through July 31st, 2027. Members will participate in the Providing Access to Court Services (PACS) AmeriCorps program in the Law Library Resource Center. PACS AmeriCorps Members are critical to the informational and navigational operations of the court, as well as the Customer Service and Protective Order areas. This position involves working with members of the public who need help with court services and resources, which is crucial to promoting access to the court. The Superior Court is committed to providing access to justice for all people in the community.

Requirements

High School Diploma/GED
Must pass a criminal background check.
Must be a U.S. citizen, U.S. national, or legal permanent resident alien of the United States to be an AmeriCorps member.
Must be able to stand for long periods of time.

Nice To Haves

The ability to multi-task and manage a high-volume and time-critical work environment.
Excellent interpersonal skills.
The ability to establish effective working relationships with others.
The ability to communicate effectively both orally and in writing.
The ability to plan, organize and maintain workflow.
The ability to work under supervision and exercise judgment.
Basic computer skills.
Should be able to accurately maintain statistics and records.
Maintain the confidentiality of all parties.

Responsibilities

Provide customer assistance in finding court services, court forms, and navigating court processes.
Provide direct customer service to litigants in various situations within a self-service environment.
Handle a variety of requests, inquiries, and complaints from litigants and the general public.
Attend and participate in training and evaluation.
Assist court customers with finding needed services or locations.
Become knowledgeable about various community resources and provide information to customers as necessary.
Offer survey to customers assisted, and track assistance using computer software.
Participate in AmeriCorps training and events as required by the Arizona Governor's Office of Youth, Faith, and Family, as well as participate in any identified community service activity.