Americas Sales Business Partner Manager

Twilio•,

5d•$116,960 - $171,900•Remote

About The Position

Twilio is seeking an Americas Sales Business Partner Manager to serve as a Sales Operations leader and strategic partner to leaders across the Americas Sales organization. The role aligns sales strategy with execution, fosters cross-team collaboration, and drives operational excellence to accelerate growth and deliver measurable results. It requires hands-on Sales Operations leadership and experience with go-to-market strategy in enterprise-scale software or technology organizations. The manager partners closely with Sales Operations peers and cross-functional teams including HR, finance, marketing, and product. The position is remote, with occasional travel and possible ad hoc in-person attendance for team gatherings, functional off-sites, customer meetings, or project meetings. The role is not eligible for hiring in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington.

Requirements

At least 6 years of experience in sales operations, sales, or strategy consulting.
At least 2 years of direct partnership with senior software or technology sales leaders in sales organizations of $1 billion or more.
Proficiency in sales planning and operations, including sales coverage, segmentation, territory planning, sales compensation strategy, and operating rhythms such as MBRs and QBRs.
Problem-solving, communication, and interpersonal skills, with the ability to influence and align senior leadership and teams.
Bachelor’s degree or equivalent years of experience.

Nice To Haves

Graduate degree.
Experience in enterprise-scale software or technology sales strategy.

Responsibilities

Partner with go-to-market leaders and challenge the status quo.
Shape and execute business strategy to address risks, obstacles, and opportunities.
Translate strategy into actionable operational plans and execute them.
Represent Sales in cross-functional initiatives.
Execute operational cadences at the vertical or segment level in support of a Regional VP of Sales.
Manage forecast and pipeline health and drive month-, quarter-, and year-level predictability.
Provide business performance insights and facilitate decision-making.
Produce recurring and ad hoc executive business updates.
Deliver localized planning and Sales Operations activities, including headcount planning, annual planning, New Year readiness, account movements, and territory and quota operationalization, in alignment with Strategic Operations.