Americas Sales Business Partner Manager

Twilio

3d•$116,960 - $171,900•Remote

About The Position

Twilio is seeking an Americas Sales Business Partner Manager to serve as a Sales Operations leader and business partner to leaders across the Americas Sales organization. The role aligns sales strategy with execution, fosters collaboration across teams, and drives operational excellence and measurable growth. The successful candidate will bring hands-on Sales Operations leadership and deep go-to-market and enterprise-scale software or technology sales strategy experience. The role partners closely with Sales Operations peers in Strategic Operations, Sales Compensation, GTM Initiatives, GTM Analytics, and GTM Enablement, as well as company-wide functions including HR, finance, marketing, and product. It supports a Regional VP of Sales and is remote, with occasional travel for project or team meetings. The position is not eligible for hire in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington.

Requirements

At least 6 years of experience in Sales Operations, sales, or strategy consulting.
At least 2 years directly partnering with senior software or technology sales leaders in sales organizations with $1B or more in sales.
Proficiency in sales planning and operations, including sales coverage, segmentation, territory planning, sales compensation strategy, and operating rhythms such as MBRs and QBRs.
Problem-solving, communication, and interpersonal skills, with the ability to influence and align senior leadership and teams.
Bachelor’s degree or equivalent years of experience.

Nice To Haves

Graduate degree.
Experience in enterprise-scale software or technology go-to-market and sales strategy.

Responsibilities

Serve as a business partner to go-to-market leaders and challenge the status quo.
Shape and execute business strategy to address risks, obstacles, and opportunities.
Translate strategy into actionable operational plans and execute them.
Represent the voice of sales in cross-functional initiatives.
Execute operational cadences at the vertical or segment level in support of a Regional VP of Sales.
Manage forecast and pipeline health and drive predictability for the month, quarter, and year.
Provide business performance insights and facilitate decision-making.
Produce recurring and ad hoc executive business updates.
Engage in and deliver localized planning and Sales Operations activities, including headcount, annual planning, New Year readiness, account movements, and territory and quota operationalization, in alignment with the Strategic Operations peer function.