Ambulatory Telephone Triage Nurse | West River ENT

Monument Health•Rapid City, SD

1d•$32 - $40

About The Position

The Ambulatory Telephone Triage Nurse provides patient triage through telephonic nursing assessment, prioritization, and care disposition recommendations. The role uses identified decision-support tools and collaborates with providers and appropriate departments. The nurse performs in accordance with professional standards and scope of practice, state and federal regulations, and licensing and accreditation standards. The position is under the supervision of the Nurse Manager.

Requirements

Completion of a nursing education program approved by a board of nursing.
Registered Nurse (RN) certification through the South Dakota Board of Nursing.
Ability to work assigned schedules and hours as determined by the department.

Responsibilities

Recognize signs and symptoms of emergencies and identify how best to support patients and families, prioritizing patient safety and quality when applying nursing interventions.
Use the nursing process during telehealth encounters.
Use decision-support tools, clinical judgment, and available evidence to develop a nursing diagnosis and disposition in a complete and organized manner, recognizing limitations and seeking assistance as needed.
Apply critical thinking and synthesize objective and subjective assessment data to prioritize and select appropriate decision-support tools for each patient encounter.
Communicate effectively using varied formats, tools, and technologies to build professional relationships and coordinate care across the continuum.
Share information and independently solve problems in a positive, results-oriented manner.
Collaborate with patients, family members, caregivers, and other health professionals in nursing practice.
Apply professional codes of ethics with compassion and respect for each person's dignity, worth, and unique attributes.
Assist leadership in developing program goals and objectives.
Assist with developing, implementing, and maintaining quality programs that include best-practice patient care outcomes.
Perform other duties as assigned.