About The Position

Serve on the leadership team as a supervisor for the designated operation, overseeing all aspects of day-to-day patient care operations. Partner closely with colleagues as an operational and/or clinical expert. Regularly model, mentor, and train colleagues on technical skills; set daily priorities for the work group; guide or assist staff with non-routine or escalated issues; and complete performance appraisals and/or disciplinary actions. The role is at the Olson Center for Women's Health and is scheduled Monday through Friday, 8 a.m. to 5 p.m.

Requirements

  • At least two years of recent experience relevant to the specific setting.
  • At least two years of experience in most of the following: serving as an operational expert for a group of employees; modeling, mentoring, and training employees on technical skills; setting daily priorities for a work group; guiding or assisting staff with non-routine or escalated issues; and providing input on performance appraisals and/or disciplinary actions.
  • Bachelor's degree or an equivalent combination of education and experience; one year of education equals one year of experience.
  • Strong leadership, planning, and organizational skills.
  • Ability to work independently, exercise creativity and innovation, and attend to detail.
  • Strong interpersonal skills.
  • Ability to problem-solve, exercise strong judgment in a timely and thoughtful manner, and determine appropriate courses of action in significantly complex situations.

Nice To Haves

  • Demonstrated experience and competency with quality improvement, outcomes monitoring, and/or process development in healthcare.
  • Demonstrated experience in data collection, analysis, and interpretation.
  • Some management or leadership experience.
  • Bachelor's degree in nursing.
  • Experience with Microsoft Office applications.

Responsibilities

  • Oversee all aspects of day-to-day patient care operations for the designated operation.
  • Serve as an operational and/or clinical expert and partner closely with colleagues.
  • Model, mentor, and train colleagues on technical skills.
  • Make decisions regarding daily priorities for the work group.
  • Provide guidance to or assist staff with non-routine or escalated issues.
  • Complete performance appraisals and/or disciplinary actions.

Benefits

  • Up to $5,000 per year in tuition assistance.
  • 35% discount at Clarkson College.
  • Career advancement opportunities with educational costs covered.
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