Ambulatory Service Representative, Cardiac Ultrasound, 40 Hours, Days

UMass Memorial Health•Worcester, MA

1d•Onsite

About The Position

Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assesses patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.

Requirements

High School Diploma.
3 years of related experience, this requirement is waived if candidate has Associate’s or Bachelor’s degree.
Requires the ability to use specialized applications software and computer systems.
Necessitates individuals who are multifunctional and able to work under stressful situations.
Exemplifies, professional behavior and excellent communication and human relations skills.

Nice To Haves

Associate’s or Bachelor’s degree.
Knowledge of business office procedures and medical terminology/procedures preferred.

Responsibilities

Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
Confirms and verifies patient demographic and insurance information.
May collect co-payments from patients upon arrival.
Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
Assesses patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.