Ambulatory RN Care Coordinator- Dermatology
About The Position
The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality by identifying and clarifying patient needs, providing clinic-related care and health education, advocating for patients, coordinating healthcare services, and evaluating outcomes. The coordinator supports assigned physicians by communicating with patients, families, and caregivers and relaying information to physicians. They provide nursing care during physician clinic sessions, help patients and caregivers understand the plan of care, verify that orders placed during clinic sessions are completed, and ensure physicians are notified of results.
Requirements
- High school graduate.
- Bachelor's degree in Nursing.
- At least 2 years of RN experience.
- Current active multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before February 1, 2024, must obtain a multistate license from their state of residence by their next RN license renewal, no later than April 30, 2026.
- Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
- Basic typing and word-processing ability.
- Excellent analytical, critical-thinking, and problem-solving skills.
Nice To Haves
- Previous medical office experience.
Responsibilities
- Manage patient flow, triage, and direct patient care.
- Serve as a communication liaison among front desk staff, nursing staff, physicians, and the clinic manager.
- Manage care for the patient population by developing expected outcomes, defining appropriate resource use, and working with providers to set patient goals.
- Coordinate nursing support for the practice to optimize patient outcomes and quality of life through clinical and educational programs or support services.
- Support patient self-management of disease.
- Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
- Manage high-risk patient care, including patients with multiple comorbidities or high risk of hospital readmission, and maintain a registry.
- Develop relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
- Educate patients and appropriate ancillary personnel about healthcare needs, safety issues, benefits, diagnostic procedures, medications, nutrition, and health maintenance.
- Use electronic tools, such as the EMR, to document assessments, clinical findings, treatment plans, and progress toward goals.
- Observe, record, and report patient conditions and reactions to drugs and treatments to physicians.
- Maintain and review patient records, charts, and other pertinent information; record and post test and examination results and follow up with patients.
- Respond to or refer incoming patient treatment-related calls and instruct patients and families about medications and treatment.
- Maintain patient confidentiality and document care in the EMR in accordance with practice standards.
- Perform the professional, clinical, and technical competencies of the assigned unit or department; other duties may be assigned as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
