Ambulatory RN Care Coordinator- Dermatology

The University of Kansas Health System•Overland Park, KS

About The Position

The Ambulatory Clinic RN Care Coordinator is a licensed registered professional nurse who provides ethical, evidence-based, safe, and compassionate nursing care. The role focuses on patient safety and quality by identifying and clarifying patient needs, performing clinic-related care, providing health education, advocating for patients, coordinating healthcare services, and evaluating outcomes. The coordinator supports assigned physicians during clinic sessions, communicates with patients, families, and caregivers on the physician’s behalf, and helps ensure they understand the plan of care. The role also verifies that orders placed during clinic sessions have been completed and that physicians have been notified of results. The position requires the professional, clinical, and technical competencies of the assigned unit or department; duties may vary, and other duties may be assigned as required.

Requirements

High school graduation.
Bachelor’s degree in Nursing.
At least 2 years of RN experience.
Current, active multistate Registered Nurse license in good standing in the state where the employee lives. Staff hired before February 1, 2024, must obtain a multistate RN license from their state of residence by April 30, 2026, at the time of their next RN license renewal.
Basic Cardiac Life Support (BLS or BCLS) certification from the American Heart Association within 14 days.
Basic typing and word-processing ability.
Excellent analytical, critical-thinking, and problem-solving skills.

Nice To Haves

Previous medical office experience.

Responsibilities

Manage patient flow, triage, and direct patient care.
Coordinate communication among front desk staff, nursing staff, physicians, and the clinic manager.
Manage care for the patient population by developing expected outcomes, defining appropriate resource use, and working with providers to set patient goals.
Provide nursing support and coordination to optimize patient outcomes and quality of life through clinical and educational programs or support services.
Support patients in self-managing their diseases.
Coordinate continuity of care with patients and families following hospital admissions, discharges, and emergency room visits.
Manage high-risk patient care, including patients with multiple comorbidities or elevated risk of hospital readmission, using a registry.
Build relationships with patients and use assessment skills to identify physical, psychosocial, financial, and environmental healthcare needs.
Educate patients and appropriate ancillary personnel about healthcare needs and safety, including patient education.
Use electronic tools such as the EMR to document assessments, clinical findings, treatment plans, and progress toward goals.
Observe, record, and report patients’ conditions and reactions to drugs and treatments to physicians.
Educate patients and families about diagnostic procedures, medications, nutrition, and maintaining health and wellness.
Maintain and review patient records, charts, and other pertinent information.
Record and post test and examination results, and follow up with patients.
Respond to or refer incoming patient treatment-related phone calls.
Instruct patients and families regarding medications and treatment instructions.
Maintain patient confidentiality and use the EMR to maintain or develop patient records in compliance with practice standards.
Support assigned physicians during clinic sessions, communicate with patients and their families or caregivers, and ensure they understand the plan of care.
Verify clinic-session orders have been completed and that physicians have been notified of results.