Ambulatory Patient Access Coordinator (APAC) – Neurosurgery

UVA Health•Charlottesville, VA

12d•Onsite

About The Position

Assists RN with additional and unique needs of the patient population. Perform clinical functions (e.g. vital signs, medication review, pending of medication refills), assist RNs with administrative tasks, and provide general support to RNs. Under the direction of the manager or designee, support clinic functions by retrieving medical record, covering Epic In Baskets, obtaining prior authorizations, and assisting with procedures. Assists the RNCC and/or LIP in assuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring providers, and patients Assists the registered nurse and/or provider with patients’ physical, psychological, social, and cultural data collection according to practice standards and institutional policy/procedure. Organizes and prioritizes patient care activities considering patient and interdisciplinary team needs. Implements age-appropriate interventions based on individual patient needs as directed by the RNCC or provider. Provides care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served. Assists to develop and implement patient/family teaching plans based on identified health education needs and condition and age of the patient. Provides for a safe environment and safe delivery of care. Performs administrative support responsibilities. Demonstrates teamwork in the delivery of patient care. Contributes to and assists with the professional development of others. In addition to the above job responsibilities, other duties may be assigned in accordance with specialties served. Recognizes the importance of time sensitive issues. Assumes responsibility for professional development of self and others according to departmental policy.

Requirements

High School Diploma or equivalent required.
3 years clinical experience.
American Heart Association (AHA) Health Care Provider BLS certification required.
Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association).
OR Emergency Medical Technician (EMT) or Paramedic Requirement: Virginia Department of Health Emergency Medical Technician – Intermediate EMT, Advanced EMT, or Paramedic required.

Responsibilities

Perform clinical functions (e.g. vital signs, medication review, pending of medication refills)
Assist RNs with administrative tasks
Provide general support to RNs
Support clinic functions by retrieving medical record
Covering Epic In Baskets
Obtaining prior authorizations
Assisting with procedures
Assure effective and efficient clinic operations
Maintain consistent and accurate communication with team members, referring providers, and patients
Assist the registered nurse and/or provider with patients’ physical, psychological, social, and cultural data collection according to practice standards and institutional policy/procedure.
Organize and prioritize patient care activities considering patient and interdisciplinary team needs.
Implement age-appropriate interventions based on individual patient needs as directed by the RNCC or provider.
Provide care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served.
Assist to develop and implement patient/family teaching plans based on identified health education needs and condition and age of the patient.
Provide for a safe environment and safe delivery of care.
Perform administrative support responsibilities.
Demonstrate teamwork in the delivery of patient care.
Contribute to and assist with the professional development of others.
Recognize the importance of time sensitive issues.
Assume responsibility for professional development of self and others according to departmental policy.