Ambulatory Nurse Professional Transplant Program

Baystate Health•Springfield, MA

3d•Onsite

About The Position

Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence is looking for a full-time Ambulatory Nurse Professional Transplant Program Coordinator! This role partners with a multidisciplinary team to provide patient-centered care, including assessment, care planning, case management, and education. Responsibilities include facilitating inpatient care coordination, discharge planning, and transitions of care, as well as providing telephone triage and longitudinal patient management throughout the transplant or donation journey. Education is a core component of this role, including patient, family, donor, staff, and community outreach education. The coordinator also contributes to program development, quality improvement, and regulatory compliance.

Requirements

Minimum of 3 years of nursing experience
Strong clinical assessment, critical thinking, and care coordination skills
Diploma in Nursing
Basic Life Support - American Heart Association
Registered Nurse - State of Massachusetts

Nice To Haves

5+ years of relevant nursing experience
Experience in renal, dialysis, and/or transplant care
BSN preferred
Bilingual skills

Responsibilities

Coordinate evaluation, work-up, and listing processes for transplant candidates and living donors; manage longitudinal follow-up for post-transplant patients.
Utilize the nursing process to assess, plan, implement, and evaluate individualized patient care across the continuum.
Collaborate with physician leaders and interdisciplinary teams to design and improve care delivery systems.
Demonstrate advanced knowledge of kidney function, chronic kidney disease (CKD), and end-stage renal disease (ESRD) treatment options.
Facilitate multidisciplinary rounds, patient care conferences, and transplant selection committee presentations.
Coordinate inpatient admissions, transitions of care, and discharge planning to optimize patient flow and outcomes.
Provide comprehensive patient, family, and donor education, adapting teaching strategies to individual needs.
Deliver telephone triage and clinical guidance to pre- and post-transplant patients and living donors.
Communicate effectively with referring providers, dialysis centers, and external partners to ensure continuity of care.
Participate in Quality Assurance and Performance Improvement (QAPI) initiatives and support regulatory compliance (e.g., CMS, OPTN).
Serve as a clinical resource and subject matter expert for transplant-related or living donation related care within the organization and community.
Contribute to staff and provider education, including outreach to dialysis centers and nephrology practices.
Maintain knowledge of tissue typing, transplant processes, and evolving clinical practices.
Ensure compliance with confidentiality standards and ethical care practices for all patients and donors.
Participate in committees and community outreach activities, including organ donation awareness initiatives.