Ambulatory Manager III (Nephrology and Rheumatology)

Munson Healthcare•Traverse City, MI

About The Position

Munson Healthcare is seeking a highly collaborative, patient-centered Practice Manager to lead operations across its Nephrology and Rheumatology practices in Traverse City. The manager is responsible for daily practice operations, staff and provider coordination, financial and performance management, revenue-cycle processes, compliance, and patient and staff experience. The position is a full-time day-shift role.

Requirements

A bachelor’s degree in a health-related field, or at least four years of progressive leadership experience in an ambulatory, medical office, or outpatient setting.
Strong interpersonal and organizational abilities, with the capacity to work independently and collaboratively.
Knowledge of medical terminology, EMR systems, coding, insurance billing, scheduling, data entry, and multi-line phone systems.
Experience collaborating with interdisciplinary teams and solving problems within physician practices and across departments to improve quality and operations.

Nice To Haves

At least two years of previous practice management experience.
A bachelor’s degree in a health-related field is preferred.

Responsibilities

Oversee daily practice operations, staff and provider coordination, scheduling, and workflows to achieve access, efficiency, and productivity goals.
Manage budgets, monitor financial performance, and use key metrics to improve operational and revenue outcomes.
Optimize scheduling, insurance verification, authorizations, and collections, partnering with billing teams to improve accuracy and performance.
Lead hiring, coaching, and performance management; foster staff and provider engagement; and maintain patient satisfaction goals.