Ambulatory Manager III (Nephrology and Rheumatology)
About The Position
Munson Healthcare is seeking a highly collaborative, patient-centered Practice Manager to lead operations across its Nephrology and Rheumatology practices in Traverse City. This leadership role supports a high-performing team and helps deliver exceptional care experiences. The Practice Manager oversees daily practice operations, staff and provider coordination, scheduling, and workflows to meet access, efficiency, and productivity goals. The role manages budgets and financial performance, uses key metrics to improve operational and revenue outcomes, and works with billing teams to optimize revenue-cycle processes. The manager also leads hiring, coaching, and performance management; fosters staff and provider engagement; and works toward patient satisfaction goals.
Requirements
- A bachelor’s degree in a health-related field, or at least four years of progressive leadership experience in an ambulatory, medical office, or outpatient setting.
- Strong interpersonal and organizational abilities, with the capability to work independently and collaboratively.
- Knowledge of medical terminology, EMR systems, coding, insurance billing, scheduling, data entry, and multi-line phone systems.
- Experience collaborating with interdisciplinary teams and solving problems within physician practices and across departments to improve quality and operations.
Nice To Haves
- Bachelor’s degree in a health-related field.
- At least two years of previous practice management experience.
Responsibilities
- Oversee daily practice operations, staff and provider coordination, scheduling, and workflows to achieve access, efficiency, and productivity goals.
- Manage budgets, monitor financial performance, and use key metrics to improve operational and revenue outcomes.
- Optimize scheduling, insurance verification, authorizations, and collections, partnering with billing teams to improve accuracy and performance.
- Lead hiring, coaching, and performance management.
- Foster staff and provider engagement and maintain patient satisfaction goals.
Benefits
- Tuition reimbursement.
- In-person and online development and access to a career hub.
- Full benefits.
- Paid holidays.
- 29 days of PTO.
- Management incentive program.
- Employee discounts.
- Free individual retirement counseling.
- Free wellness platform for employees and their families.
- Personalized support for personal or family challenges.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
