Ambulatory LVT - College of Veterinary Medicine

CLEMU Clemson University•Pendleton, SC

2d•Onsite

About The Position

The Ambulatory LVT supports the operations of the Clemson CVM Ambulatory Services. This position ensures the smooth functioning of day-to-day operations, performs licensed veterinary technician duties, and provides operational support to the team of veterinary professionals in the Ambulatory Services area. Performs other duties as assigned.

Requirements

A bachelor's degree in animal husbandry, agriculture or a related field and experience in agricultural research or animal care that is directly related to the area of employment. Work experience in animal care or agricultural research may be substituted for the bachelor's degree on a year-for-year basis.
2+ years of directly related experience, such as experience in large animal ambulatory practice and/or experience working with large animals in a farm setting.
Active SC Licensed Veterinary Technician or eligibility to gain licensure.

Responsibilities

Collaborate with veterinarians to develop client education programs and outreach initiatives with involvement from professional veterinary students.
Build and maintain strong relationships with clients, addressing concerns and ensuring their satisfaction with ambulatory services and communicate with supervisor regarding escalating client issues and/or concerns as needed.
Support the daily operations of the ambulatory services area, ensuring efficient workflow and excellent customer service.
Accompany the on-duty veterinarian on calls to perform veterinary technician duties, ranging from animal restraint to assisting with medical procedures, including participation in a rotating after-hours schedule.
Assist in the clinical education and hands-on training of professional veterinary students, including contributing to orientation, delivering course content, and providing guidance in areas relevant to licensed veterinary technicians.
Assist veterinarians with data entry into the EMR software program, both during and outside of service calls.
Maintain inventory and supplies, ensuring adequate stock levels for ambulatory services area and communicate with supervisor when inventory is low.
Collaborate with the supervisor to manage ambulatory services area operations, including scheduling appointments, responding promptly to client inquiries and emergencies.
Utilize quality assurance measures to maintain high standards of care in the veterinary ambulatory services area and recommend improvements as needed.
Implement, monitor, and evaluate protocols and procedures to ensure compliance with regulatory standards, promote the safety of veterinarians, students, staff, clients, and animals.
Assist supervisor with compliance with regulatory requirements, including licensing, accreditation, and record-keeping.