Ambulatory Clinical Educator

Southern Ohio Medical Center•Portsmouth, OH

21h

About The Position

The Ambulatory Clinical Educator works under the supervision of the Manager of Ambulatory Information Systems, Education & Onboarding. The role coordinates training, onboarding, orientation, and continuing education for ambulatory clinical staff while supporting quality care in accordance with department policies and procedures. The educator provides standardized onboarding for newly hired Certified Medical Assistants, Medical Office LPNs, and CMA Interns, from Day 1 orientation through competency validation and release to independent practice. The role also provides continuing education as processes, systems, and policies change, as well as annual competencies. The educator supports exceptional patient care and performs other duties as assigned. The educator identifies learning needs, applies adult learning principles, documents education, develops and delivers formal and ongoing education, and serves as a clinical resource. In collaboration with Workforce Development, the educator develops and evaluates competency-based orientation. The position coordinates onboarding schedules and preceptor assignments, monitors progress, validates competency, supports clinical float staff orientation, and follows up with new hires at 30, 60, and 90 days. It also maintains onboarding and standard-work materials and reports onboarding measures to the Manager of Ambulatory Information Systems, Education & Onboarding. This is a full-time position scheduled for 40 hours per week in the Medical Staff Services department. SOMC offers competitive pay, potential annual increases and bonuses, retirement contributions, insurance coverage, paid time off, tuition and certification assistance, and other benefits. Benefit eligibility depends on employment status, position type, and hours worked.

Requirements

High school diploma or successful completion of an equivalent high school exam.
Licensed to practice as an LPN in Ohio.
BLS certification within 90 days of hire.
Good oral and written communication skills.

Nice To Haves

Approximately 3–5 years of previous ambulatory clinical nursing practice.
Experience precepting, orienting, or training new clinical staff.
Working knowledge of Meditech or another electronic health record.

Responsibilities

Identify learning needs in the department and apply adult learning principles.
Document education in a timely manner using appropriate tools.
Present well-organized educational programs and provide formal and ongoing staff education and resources.
Collaborate with Workforce Development to develop and evaluate department-level, competency-based orientation.
Attend educator meetings and serve as a clinical resource for the department.
Contribute to a team approach across practice operations and actively participate on committees and task forces.
Assess, plan, implement, evaluate, and educate patients and families.
Serve as a liaison for Medical Staff Services regarding education systems and activities.
Counsel, guide, and direct staff; assist with performance appraisals; and meet the core job duties of the Medical Office LPN.
Coordinate and deliver standardized onboarding and orientation for new Certified Medical Assistants, Medical Office LPNs, and CMA Interns, including pre-hire readiness, Day 1 orientation, and role-based learning pathways.
Deliver Meditech and EHR application and workflow education in partnership with Ambulatory Information Systems staff.
Validate new-hire competency using introductory competency checklists and document completion before release to independent practice.
Coordinate onboarding schedules and preceptor assignments with office managers and preceptors, monitor orientation progress, and communicate readiness for independent practice.
Conduct structured follow-up with new clinical hires at 30, 60, and 90 days to identify learning needs and support early retention.
Provide orientation for clinical float staff to assigned operations-division workflows in partnership with supervising office managers.
Maintain onboarding materials, orientation checklists, and clinical standard-work documents as systems, policies, and workflows change.
Track and report onboarding measures, including orientation completion, time to independent practice, and first-year turnover, to the Manager of Ambulatory Information Systems, Education & Onboarding.
Perform other duties as assigned.

Benefits

Competitive pay with quarterly market analysis.
Performance-based annual increase and bonus eligibility.
Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension).
Comprehensive medical, dental, and vision coverage.
Medical and dependent care flexible spending accounts.
Earned Wage Access.
Paid Time Off bank with 3 annual sick days.
Life insurance and disability coverage.
Tuition and certification assistance.
Discounted or free gym membership through Club LC.
Employee discount and payroll deduct programs.
Other benefit offerings.