Clinical Educator

Team Select Home Care•Phoenix, AZ
•$70,000 - $80,000

About The Position

The Clinical Educator provides education and training to assigned clinicians at hire and as needed for current staff, then follows up with newly trained staff to validate that training is being implemented. The role mentors, educates, and evaluates clinicians and caregivers; conducts orientation, skills advancement, aide training, and other clinical education; and serves as an expert clinical resource. It also supports clinical operations, patient care coordination, quality activities, documentation, staff performance, and case management. The position reports to the Director of Nursing/Director of Patient Care Services.

Requirements

  • Three to five years of clinical experience, including at least two years of home health experience, with a strong understanding of clinical processes and procedures.
  • Solid understanding of OASIS questions and interpretations in Chapter 3 of the OASIS Implementation Manual.
  • Clear professional license, background screen, and fingerprint card, if applicable.
  • No verbal or written disciplinary actions within the last six months, or within the last year for internal hires.
  • Excellent computer skills, including familiarity with current devices and programs used in the field.
  • Ability to serve as a clinical field resource for clinical tasks and critical-thinking projects.
  • Commitment to be available during scheduled orientation dates.
  • Knowledge of and compliance with applicable state and federal laws, rules, regulations, agency policies and procedures, and accreditation standards if applicable.
  • Ability to work and communicate with a diverse group of clinicians and communicate with all levels of local authority.
  • Maintain HR requirements, competencies, professional continuing education, and other required items.
  • Ability to coach, guide, and empower new staff to achieve success.
  • Ability to work in a fast-paced, challenging environment with time demands and shifting priorities.
  • Excellent interpersonal communication and time-management skills, including the ability to plan, organize, implement, and evaluate orientation successfully.
  • Self-directed and interested in new experiences.
  • Ability to take on-call duty nights, weekends, and holidays as assigned, if applicable.

Nice To Haves

  • Successful experience in a mentoring or coaching role; desire to work with and teach new employees.

Responsibilities

  • Mentor, educate, and evaluate a group of qualified clinicians and caregivers.
  • Conduct regular training classes, including new-hire orientation, skill advancement, aide training, newly implemented clinical processes, and re-education as needed.
  • Provide initial education and ongoing mentorship to new clinical staff, and follow up to validate that training is implemented.
  • Support the clinical team in achieving assigned goals related to outcomes, productivity, re-hospitalization, QAPI, and care coordination.
  • Participate in in-service programs and supervise and teach other nursing personnel.
  • Participate in professional services for assigned patients as applicable or assigned.
  • Provide backup and additional support for Clinical Leadership functions as needed.
  • Provide direct patient care and case management functions when necessary, in accordance with policy and the Plan of Care.
  • Help ensure staff maintain professional standards of community nursing practice and adhere to agency procedures and patient-care policies.
  • Coordinate patient care services for an assigned group of patients in association with the clinical team.
  • Educate field staff on case management requirements under state regulations and support education and implementation of case assignment and case management processes.
  • Educate appropriate staff about home health statutes and administrative rules.
  • Help implement improved work methods and procedures to achieve agency objectives.
  • Perform competencies and core competencies, and provide education to support field staff success.
  • Support clinical oversight of patient and personnel assignments, care coordination, referrals, ongoing assessment of patient needs, and development, implementation, and updates to individualized care plans.
  • Inform assigned clinical staff about agency policies and processes, and report or assist with changes that may affect location clinical operations.
  • Coordinate as assigned during emergencies and understand the Emergency Plan.
  • Maintain confidentiality of agency, employee, and patient matters.
  • Complete clinical orientation for new staff before patient contact.
  • Assist with development and administration of ongoing continuing education.
  • Participate in Performance Improvement activities as requested.
  • Collaborate with QA staff to review clinical documentation and educate staff on documentation requirements for regulatory and billing compliance.
  • Assist with staff performance appraisals and educate field staff on billing processes from a clinical perspective, as applicable.
  • Attain annual goals established by Clinical Leadership in the annual performance evaluation.
  • Balance field and office time as directed by Clinical Leadership, submit documentation within required timeframes, and perform other duties assigned by Clinical Leadership.

Benefits

  • Medical, dental, and vision insurance
  • Paid time off and paid sick time
  • 401(k)
  • Referral program
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