Ambulatory Clinical Clerical Tech
About The Position
This team member serves in both clinical and clerical capacities, delivering quality patient care under the supervision of a therapist, rehabilitation management, Registered Nurse (RN), or Provider. The role also provides clerical support in complex matters to assist with value-driven health care services. The team member performs activities according to department guidelines, communicates observations to members of the health care team, and performs maintenance and cleaning duties related to department operations. The position is based at the Care Center Lake Drive in Grand Rapids, Michigan, in the Internal Medicine Lake Drive Care Center – Medical Group West department. It is full-time, with a day shift and a schedule of four 10-hour shifts between 6:30 a.m. and 5:00 p.m., Monday through Friday. Weekend work is not scheduled.
Requirements
- High school diploma or equivalent, GED, vocational training, related classes, or relevant experience.
- Two years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support, or another related area.
Nice To Haves
- Two years of clinical care experience.
- Basic Life Support (BLS) certification from the American Heart Association, required within 90 days.
- Basic Life Support (BLS) certification from the American Red Cross, required within 90 days.
Responsibilities
- Deliver quality patient care under the supervision of a therapist, rehabilitation management, Registered Nurse (RN), or Provider.
- Provide clerical support in complex matters to assist with the delivery of value-driven health care services.
- Perform activities according to department guidelines.
- Communicate observations to members of the health care team.
- Perform maintenance and cleaning duties related to department operations.
Benefits
- Comprehensive benefits package to support financial, health, and work/life balance goals.
- On-demand pay program powered by Payactiv.
- Discounts directory with deals on restaurants, phone plans, spas, and more.
- Optional identity theft protection.
- Optional home and auto insurance.
- Traditional and Roth retirement options with service contribution and match savings.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
