Ambulatory Care Service Supervisor-Harrisburg, PA

HCSC•Hummelstown, PA
•$52,000 - $55,000

About The Position

The Ambulatory Care Service Supervisor supports and supervises assigned activities involving Ambulatory Care Service Route Drivers (ACSRDs) and Production. The role is responsible for daily oversight of assigned ACSRDs and service operations across designated territories, including customer retention and inventory management. The supervisor coordinates inventory transfers between HCSC and customer locations through ACSRDs, uses the Samsara system for effective team management, and supports Production as business needs require. The position is based at the Presidents Dr, Hummelstown location, with driving and deliveries making up as much as 45% of the work time. The normal schedule is 8:00 a.m. to 5:00 p.m.; flexibility for a 4:00 a.m. start and additional hours is required. The stated annual salary starts at $52,000–$55,000 and is commensurate with experience. The role reports directly to the Service Manager. Background checks and drug screenings are required, and employment offers are contingent on successful completion.

Requirements

  • High school diploma or GED.
  • Three years of supervisory or management experience.
  • Valid driver's license with a clean motor vehicle record.
  • Experience driving a 26-foot box truck.
  • Excellent verbal, written, and listening communication skills.
  • Strong organizational and time-management skills.
  • Detail orientation, analytical and problem-solving capabilities, and ability to quickly resolve complex issues.
  • Ability and interest in working in a fast-paced environment and handling changing priorities.
  • Flexibility to start at 4:00 a.m. and work additional hours as needed.

Nice To Haves

  • Associate or bachelor's degree.
  • Experience in a union environment.

Responsibilities

  • Supervise assigned ACSRDs daily and support service operations across designated territories.
  • Oversee ACSRD customer retention and inventory management, using effective team management and the Samsara system.
  • Oversee, coordinate, and facilitate inventory transfers between HCSC and customer locations through ACSRDs.
  • Ensure compliance with company policies and federal, state, and local regulations; maintain confidentiality and professional conduct.
  • Support Production as needed and required by the business.
  • Drive and deliver as needed, for up to 45% of work time.

Benefits

  • Medical, dental, and vision benefits.
  • Prescription plan.
  • Flexible spending accounts.
  • Life insurance.
  • Long-term disability insurance.
  • Vacation, personal, and sick days.
  • Tuition reimbursement.
  • Retirement savings plan.
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