Ambulatory Care Nurse - Surgery

WakeMed Health & Hospitals • Raleigh, NC

1d

About The Position

WakeMed Physician Practices is seeking an experienced Ambulatory Care Nurse (RN) to provide high-quality, patient-centered care in an ambulatory setting. The nurse coordinates and manages patients’ healthcare needs, working closely with providers and the interdisciplinary care team as a clinical resource, patient advocate, and care coordinator. The role supports timely, compassionate, and effective care throughout the patient journey, with a focus on women's health and care for patients and families.

The nurse is expected to embrace WakeMed’s mission, vision, and values and support the ANA Scope and Standards of Nursing Practice, the North Carolina Nursing Practice Act, and WakeMed’s Nursing Professional Practice Model. The position also emphasizes WakeMed’s Wake Way to Excellence, its Patient & Family Centered Care model, teamwork, accountability, quality, continuous improvement, and professional growth.

Requirements

• Current Registered Nurse (RN) licensure in North Carolina.
• Previous experience working as a nurse in an outpatient setting.
• Strong clinical assessment, patient education, and care coordination skills.
• Ability to manage multiple priorities in a fast-paced ambulatory environment while providing exceptional patient service.
• Commitment to delivering care consistent with WakeMed's Wake Way to Excellence, Patient & Family Centered Care model, and professional nursing standards.
• Bachelor's degree in Nursing required.
• Eight years of nursing experience in a related area required.

Responsibilities

• Provide nursing care management and clinical support for patients in an ambulatory setting.
• Triage patient concerns, assess symptoms, and provide evidence-based nursing guidance via phone, patient portal, and in-person encounters.
• Collaborate with physicians, advanced practice providers, and care team members to develop, coordinate, and implement individualized plans of care.
• Identify high-risk patients and proactively coordinate appropriate care, follow-up, referrals, and community resources.
• Educate patients and families regarding their conditions, treatment plans, medications, and preventive health measures.
• Serve as a communication liaison between patients, families, providers, and the interdisciplinary healthcare team.
• Promote continuity of care and support patients in achieving optimal health outcomes within the outpatient setting.
• Maintain accurate documentation and support quality, safety, and patient experience initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior