Ambulatory Application Analyst III

NYU Langone Health • Binghamton, NY

2d • Remote

About The Position

The Applications Analyst III is accountable for production support, high availability of supported systems, project management, process improvement, quality assurance, and customer satisfaction. This role will be responsible for evaluating department policies and procedures and recommending solutions to upper management. This additional role is part of our IT retention plan, giving analysts a career path/opportunity to further develop their skills within IT.

Requirements

• High School Diploma or equivalent
• Three (3) years of clinical, Healthcare operations, revenue cycle, information technology or healthcare information technology experience.
• Epic Experience required.
• Current Epic certification

Nice To Haves

• Bachelor's Degree in a related field (information technology or clinical/healthcare fields)
• Certification in one or more Epic applications.
• Project Management Institute (PMI) Certification or equivalent certification.

Responsibilities

• Production support
• High availability of supported systems
• Project management
• Process improvement
• Quality assurance
• Customer satisfaction
• Evaluating department policies and procedures and recommending solutions to upper management

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Discounted childcare through Bright Horizons
• Pet insurance
• Legal services
• Identity theft protection
• PTO starts accruing from day one
• 403(b) retirement plan with company match
• Flexible spending accounts
• Access to financial advisors
• Up to $400/year in wellness rewards
• 24/7 EAP counseling
• Virtual mental health support
• Food pantry
• PTO donation program
• Professional attire through the Classy Closet
• Access to 100,000+ online courses
• Leadership programs
• Tuition reimbursement
• Clinical ladders
• Internal mobility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED