Application Analyst/Trainer III - Epic Ambulatory

Singing River Health System • Pascagoula, MS

1d • Hybrid

About The Position

The Application Analyst III has advanced knowledge of each appropriate application and serves as a bridge between vendors, end users and team members. The Analyst III conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs. He/She assists in performing in-depth and complex analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed. The Analyst III is a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders.

Requirements

• Required to be certified in Epic Ambulatory and one other Epic certification (MyChart, CareEverywhere, Beacon, EpicCare Link, etc.).
• High school diploma or equivalent required.
• Bachelor’s Degree in computer science, mathematics, clinically related field or experience may be considered.
• Current certifications in Epic applications.
• Must maintain Epic certification(s) including the completion of required training to maintain certification.
• A minimum of three to four (3-4) years’ experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings.
• Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor required.
• Project management execution experience on medium to large projects required.
• Must have knowledge of applicable operations for which the position requires.
• Must demonstrate keen mental faculties/assessment and decision making abilities.
• Must demonstrate communication/speaking/enunciation skills to receive and give information in person and by telephone.
• Must possess emotional stability conducive to dealing with high stress levels.
• Must demonstrate ability to work under pressure and meet deadlines.
• Must demonstrate the ability to learn and adapt quickly in a fast paced environment and have the ability to work independently.
• Must demonstrate a thorough understanding of workflows in order to design and execute software solutions that solve business or clinical problems.
• Must have intermediate knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Outlook, Word, Excel, Access, PowerPoint, Visio).
• Must have a valid driver license as job may require traveling throughout the SRHS service area - with the employee providing his/her own transportation.

Nice To Haves

• License: As appropriate for the Team the Analyst III will be hired into. Not limited to Nursing, Respiratory Therapy, Radiology, Coding, etc.

Responsibilities

• Conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs.
• Assists in performing in-depth and complex analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed.
• Serves as a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders.

Benefits

• Shift: Monday - Friday (8:00 AM to 4:30 PM CST)
• On call after hours M-F, weekends, and holidays
• Some on-site required
• Out of state travel for education purposes required.
• Work requires participation in a rotating on-call schedule with other members of the Epic team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED