Ambassador - 90 Days STS (Boston Region)
About The Position
The Department of Conservation and Recreation (DCR) is seeking dynamic, customer-focused individuals to serve as seasonal Park Ambassadors supporting high-profile and special events, enhancing visitor experiences and researching customer-related projects across the Boston, North, and South Regions. This role is central to delivering exceptional visitor experiences during major statewide and international events, including Tall Ships 2026, Massachusetts 250 (MA250) commemorations, FIFA World Cup Watch Parties, and other large-scale public gatherings. Park Ambassadors serve as the front-line presence of DCR—welcoming visitors, providing information, supporting event logistics, assisting visitors of all abilities, and helping maintain clean, safe, and accessible park environments.
Requirements
- Must be at least 18 years of age.
- Must possess a valid driver’s license and reliable transportation.
- Ability to work effectively with diverse population.
- Knowledge of Microsoft Office Suite.
Nice To Haves
- Ability to speak a second language.
- Excellent customer service skills are a plus.
Responsibilities
- Serve as a welcoming, knowledgeable point of contact for visitors.
- Provide information on park amenities, events, programs, and policies.
- Engage with diverse audiences in a professional and inclusive manner.
- Communicate effectively with visitors; ability to speak additional languages is highly valued.
- Educate the public on the "Leave No Trace" principles and the EEA’s mission of environmental justice while managing increased foot traffic.
- Operate light vehicles to transport supplies and equipment between various event locations and regional event hubs as required by the Supervisor.
- Assist with managing visitor flow during high-attendance events and peak visitation periods.
- Post (and remove) directional signage to guide visitors on site.
- Promote safe use of park facilities and adherence to guidelines.
- Identify and report safety, maintenance, or operational concerns.
- Park Ambassadors will be assigned administrative projects to support Special Events and Visitor Services.
- Ability to prepare documents and reports accurately.
- Assists with processing reports, special events applications, and permits.
Benefits
- no benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
