Ambassador (Front Desk & Customer Service)

Cohere Life•Castle Rock, CO

4d•Onsite

About The Position

The Ambassador serves as the face of Regency at Montaine, an active adult community in Castle Rock, Colorado. This onsite, part-time role creates a welcoming experience for residents, guests, and visitors by serving as a trusted resource, supporting community events and activities, and helping keep amenities inviting, organized, and enjoyable. The Ambassador builds relationships, promotes resident engagement, and contributes to community operations in a collaborative, service-focused environment. The position is scheduled Saturdays from 10:00 a.m. to 5:00 p.m. and Sundays from 11:00 a.m. to 5:00 p.m. Additional availability for occasional community events is preferred and scheduled as needed. There are no guaranteed minimum weekly hours. The hiring range is based on experience, skills, and qualifications; the listed rate is $20 per hour.

Requirements

Experience in customer service, hospitality, recreation, events, sales, or a related field.
Outstanding communication and relationship-building skills.
Passion for creating positive experiences and serving others.
Ability to remain professional and solution-focused in challenging situations.
Strong organizational skills and attention to detail.
Comfort using Microsoft Office and learning new technology platforms.
Ability to work independently and collaboratively as part of a team.
Positive attitude, reliability, flexibility, and enthusiasm.
Availability to work Saturdays from 10:00 a.m. to 5:00 p.m. and Sundays from 11:00 a.m. to 5:00 p.m.
Ability to stand and walk for extended periods.
Ability to lift and move up to 30 pounds.

Nice To Haves

Additional availability for occasional community events is preferred.

Responsibilities

Serve as a welcoming first point of contact for residents, guests, and visitors.
Answer questions, provide assistance, and respond to resident needs professionally and with care.
Conduct tours of community amenities and programs.
Promote upcoming events, classes, clubs, and activities.
Assist with community events, activities, and resident engagement programs, including setup, execution, and cleanup.
Encourage resident participation and help create positive experiences.
Monitor amenity spaces, grounds, and recreational areas to help ensure a safe and enjoyable environment.
Assist residents using community facilities and rental spaces.
Perform light cleanup, reset furniture, and maintain the appearance of amenity areas.
Submit and follow up on maintenance requests as needed.
Update community calendars, bulletin boards, and displays.
Assist with data entry, inventory management, reporting, and other administrative tasks.
Support daily community operations as needed.