Ambassador (Front Desk & Customer Service)

Cohere Life, Inc.•Prescott Valley, AZ

12h•Onsite

About The Position

Ambassador (Part-Time) at J Club at Jasper in Prescott Valley, AZ. Cohere believes community is the most valuable amenity and focuses on creating places where people connect, belong, and thrive. This role is central to community life, building meaningful connections and helping residents maximize their experience. The ideal candidate enjoys working with people, takes pride in delivering great service, and thrives in a dynamic, community-focused environment. Cohere fosters a collaborative culture where team members are supported, valued, and empowered.

Requirements

Experience in customer service, hospitality, recreation, retail, sales, or a related field.
Strong communication and interpersonal skills.
Ability to build positive relationships with residents, guests, and team members.
Comfortable addressing questions, concerns, and policy-related conversations professionally.
Organized, dependable, and able to manage multiple priorities.
A positive, team-oriented attitude and genuine passion for serving others.
Basic proficiency with Microsoft Office and other technology systems.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and holidays.
Ability to stand and walk for extended periods throughout a shift.
Ability to lift up to 30 pounds as needed.
Comfortable working both indoors and outdoors in varying weather conditions.

Responsibilities

Welcome residents, guests, and visitors with a friendly, professional approach.
Answer questions and provide information about amenities, programs, events, and community resources.
Assist residents with registrations, reservations, and general requests.
Conduct amenity and facility tours for prospective residents and guests.
Promote upcoming programs, clubs, classes, and community events.
Assist with the setup, execution, and support of events and activities.
Help create engaging experiences that encourage resident participation and connection.
Monitor amenity spaces, including indoor and outdoor facilities.
Professionally communicate facility guidelines and community policies.
Address resident concerns and help resolve issues with a positive, solution-oriented approach.
Submit work orders and follow up on facility-related needs as appropriate.
Assist with calendars, bulletin boards, community communications, and data entry.
Support amenity reservations and private event coordination.
Help maintain clean, organized, and welcoming community spaces throughout the day.