Amb Clin Cler Asst-Peds Surg

Hurley•Flint, MI

10d

About The Position

Performs more difficult and complex clerical functions in ambulatory clinics that involve decisions of moderate degree and require considerable typing, customer service, and time management skills. Complies with appropriate safety and infection control standards and participates in quality assessment and continuous quality improvement activities. Performs duties in a courteous, customer-focused manner according to the Hurley Family Standards of Behavior. Works under the direct supervision of a Manager or designee, who assigns and checks work for completeness and accuracy. May exercise working supervision over a few employees engaged in record keeping and/or routine office work.

Requirements

High school diploma and/or GED equivalent, supplemented by business courses.
Working knowledge of office practices and procedures, business English, spelling, arithmetic, and medical terminology.
Aptitude for computerized information processing.
Ability to make accurate and rapid arithmetic calculations and tabulations.
Ability to write legibly and read and interpret charts and other data.
Ability to maintain, keep, and prepare medical records.
Ability to understand and follow oral and written instructions.
Ability to communicate tactfully and courteously with patients, physicians, Medical Center staff, and the general public.

Nice To Haves

One year of experience in a responsible office work setting is preferred.
Employees who pass a performance test of accurately keying 110 strokes per minute may be automatically allocated to a level 114.

Responsibilities

Registers and interviews patients; enters patient demographics, insurance information, and medical history into a computer terminal; verifies insurance and identifies proper billing procedures.
Verifies and enters charges and patient information revisions into a computerized information system.
Types forms, letters, appointment cards, receipts, histories, records, vouchers, charts, and other materials from rough drafts or other sources using a typewriter, word processor, or microcomputer; composes routine letters, rough-draft report narratives, and other correspondence, potentially using technical or medical terminology and independent judgment.
Receives fees from patients and other sources; reconciles, posts, and balances complex records that may require bookkeeping knowledge; maintains records, files, and charts; pulls charts for patient care providers in a timely manner.
Greets patients, physicians, visitors, and other customers; answers telephone calls and receives callers; refers individuals to appropriate personnel; explains moderately complex procedures and activities.
Relays information among physicians, staff, and patients and ensures appropriate follow-up.
Gathers and compiles statistical data and prepares standardized reports, such as patient demographics, patient visits, and physician utilization; assists with patient follow-up and customer service evaluations.
Assists with manual and computerized payroll preparation by assembling and computing data from available records; performs difficult arithmetic computations and checks computations made by others.
Verifies the accuracy of information and completeness of records, forms, and other documents according to detailed procedures or by comparison with original sources.
Assists in orienting personnel newly assigned to the clinic.
Requisitions supplies and equipment; receives and distributes mail.
Performs other related duties as required and uses new improvements or technology related to the job assignment.