Amazon Key Account Manager

Newell Brands•Hoboken, NJ
•$100,320 - $150,480

About The Position

The Key Account Manager supports the development and execution of the omni sales plan and collaborates with the Omni Sales Team, Sales Planning, and Supply Chain to develop sustainable growth strategies. The role provides guidance and support in developing and achieving Newell’s strategies for the assigned category and customer account. The position leads account strategies and annual operating plans, manages customer-level P&L and trade investments, and works with internal and external partners to execute category plans. It uses financial, brand, shopper, and customer data to grow market share, sales, and gross margin; builds customer relationships; supports accurate forecasting and supply planning; and monitors performance against plans and targets. The listed base pay ranges are $109,440–$150,480 for New Jersey and $100,320–$137,940 for Washington. Salary depends on prior experience related to the required skills.

Requirements

  • Bachelor’s degree in Business or a similar field.
  • At least 5 years of direct, hands-on sales experience.
  • Ability to analyze syndicated data.
  • Experience working within a live trade accrual system.
  • High-level knowledge of retailer POS systems and metrics.
  • Ability to run, understand, and communicate report findings.
  • Selling experience in consumer products, preferably across multiple brands.
  • Ability to work independently with direction and bring ideas and solutions to issues.
  • Ability to analyze organizational needs and provide solutions.
  • Excellent written and verbal communication skills, including presenting data clearly to different organizational levels.
  • Strong project planning, tracking, and organizational skills.
  • Ability to build relationships and navigate a matrixed organization.

Nice To Haves

  • MBA.
  • Experience in the Consumer-Packaged Goods (CPG), Fast-Moving Consumer Goods (FMCG), and/or consumer durables industry.
  • Experience with Vendor Central.

Responsibilities

  • Lead development of account strategies and annual operating plans that meet Newell Brands budget and category-level omni distribution, shelving, merchandising, and pricing expectations.
  • Interact frequently with customer personnel to execute customer category plans and build strong relationships with merchants and buyers.
  • Manage P&L for the customer account, including list price, sales allowances, rebates, markdowns, trade marketing spend, and other customer investments.
  • Support monthly sales forecasting and end-to-end supply planning with the customer, including monitoring distribution and customer metrics such as fill rate, on-time performance, vendor lead time, and in-stocks.
  • Participate in monthly Customer Business Reviews with Segment and Enterprise Leadership, highlighting risks and opportunities against the annual operating plan and customer JBP.
  • Participate in the monthly Segment Demand Review as part of Newell’s S&OP process.
  • Build relationships with key customer decision makers and internal stakeholders; advocate externally for Newell and internally for the customer.
  • Use data, information systems, and financial, brand, and shopper metrics to maximize market share, sales, and gross margin.
  • Manage trade spend and customer programs with trade and finance to meet or exceed Newell’s annual budget and customer JBP targets.
  • Negotiate and manage trade funds, measure and enforce trade terms, and identify opportunities to improve customer and company value.
  • Work with demand planning to develop accurate sales forecasts and achieve specified forecast-accuracy levels.
  • Leverage brands and product mix to improve profitability and meet customer, shopper, and Newell Brands targets.
  • Coordinate with category development management, customer planning, commercial finance, and customer supply chain resources to develop and activate customer category business plans.
  • Analyze business trends and collaborate with cross-functional teams to develop business-driving tactics.
  • Ensure accurate sales forecasts and sales attainment; track progress, review plans with customers, and adjust plans as needed.
  • Present plans, recommendations, and initiatives to customers to gain approval.
  • Use category and consumer insights to create customer-centric recommendations that drive sales growth.
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