Amazon and Marketplace Specialist (In-Office or Remote)

AlgaeCal•Toronto, ON

6d•Hybrid

About The Position

This role is for an Ecommerce Marketplace Specialist who has a strong understanding of Amazon Seller Central, including listings, keywords, ads, and account health. The ideal candidate has a proven ability to execute with precision, manage listings and cases, and drive marketplace growth. The company emphasizes a supportive environment where employees can grow without burnout, working on real brands with a team that respects the craft of marketplace work.

Requirements

Proof of ability to execute on Amazon.
Experience managing real ASINs and making live listing updates.
Comfortable updating titles, bullets, backend attributes, A+ content, and images.
Reputation for double-checking work and ensuring accuracy.
Systems-first operations mindset, working from checklists and SOPs.
Real fluency in Amazon Seller Central, including knowledge of listing quality reports, suppression alerts, account health notifications, and case history.
Experience opening and managing cases end-to-end.
Strong instincts for SEO, keywords, and listing performance.
Experience using tools like Helium 10 (or similar) for keyword research and tracking.
Understanding of Amazon ads (Sponsored Products, Sponsored Brands, and Amazon DSP) and their contribution across the funnel.
Ability to export and organize campaign data accurately.
Data accuracy is taken personally; reports are trusted.
Calm, collaborative, and low-ego demeanor.
Ability to work well with various teams and partners.
Detail-oriented under pressure.
Humble: puts team and others' needs ahead of their own.
Hungry to learn more.
People smart: a great teammate.

Nice To Haves

Experience with Walmart Seller Center or other marketplaces.
Exposure to regulated or health-related categories.
Experience supporting international marketplaces.

Responsibilities

Own listings, cases, and data with precision.
Make live listing updates, including titles, bullets, backend attributes, A+ content, and images.
Maintain organized case logs, properly named files, and meet deadlines without reminders.
Spot and fix inconsistencies before they escalate into suppressions, rejections, or account health issues.
Open and manage cases end-to-end, providing necessary documentation and escalating strategically.
Use tools like Helium 10 (or similar) to research and track keywords, update listings, and monitor rank and traffic.
Understand how Amazon ads (Sponsored Products, Sponsored Brands, and Amazon DSP) fit into the marketplace ecosystem.
Export and organize campaign data accurately, recognize underperforming elements, and flag issues.
Ensure data accuracy in spreadsheets, exports, formulas, and reports.
Collaborate effectively with Marketplace, Marketing, Creative, and agency partners.
Communicate clearly, ask smart questions, and escalate blockers early.
Stay organized and manage multiple listings and live campaigns under tight timelines.