About The Position

The AM Host/Hostess is the first point of contact for dining guests and helps create an exceptional guest experience by greeting guests warmly and providing attentive, confident service. The role leads front-of-house operations, handles guest feedback with care, and supports the dining area by setting and cleaning tables as needed. The position is part-time at Sofitel Chicago Magnificent Mile.

Requirements

  • Maintain a guest-centered focus and a calm, courteous demeanor during busy periods.
  • Have strong communication skills and a polished, professional presentation.
  • Navigate front-of-house operations with ease.
  • Think on your feet and perform well under pressure.
  • Collaborate with teammates, solve challenges creatively, and lead with warmth and empathy.
  • Be legally eligible and have current work authorization to work in the United States.

Responsibilities

  • Greet each guest warmly and provide hospitable service.
  • Lead front-of-house operations.
  • Handle guest feedback with confidence and care.
  • Help keep the dining area clean and orderly.
  • Set and clean tables as needed.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Employer-provided short- and long-term disability.
  • Pension retirement savings program.
  • Employee Assistance Program and wellness benefits.
  • Paid time off, including personal days, select holidays, jury duty, and bereavement pay.
  • Exclusive room-rate discounts at properties worldwide.
  • Ventra Transit Benefits.
  • Press Reader access.
  • Complimentary meals in the Heartist Café.
  • Career development opportunities within the hotels.
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