Chick-fil-A Restaurant Leader

Cooper Connect•Bastrop, TX

3d•Onsite

About The Position

This hands-on Front of House leadership opportunity is designed for a high-capacity leader who can own morning Hospitality operations, coach leaders and Team Members, and create a remarkable guest experience during one of the most important dayparts of the restaurant. The AM Hospitality Manager will oversee Hospitality shift operations from 6:00 AM to 2:30 PM and must be available between 5:30 AM and 3:00 PM. This role partners closely with the Operator, Executive Team, Directors, Team Leaders, and Team Members to drive operational excellence, accountability, and team development.

Requirements

2+ years of leadership experience in a fast-paced, guest-facing environment
Proven ability to coach others, build trust, and hold a team accountable to high standards
Strong communicator who can lead with clarity, urgency, and care
Comfortable owning results related to speed of service, guest experience, cleanliness, labor, and cash accountability
Available to work mornings and early afternoons, with availability between 5:30 AM and 3:00 PM
Passion for Chick-fil-A’s values and a desire to develop people while delivering operational excellence

Nice To Haves

Hospitality, restaurant, retail, or quick-service leadership experience preferred

Responsibilities

Lead daily Hospitality operations, opening procedures, and the transition to the evening shift
Coach, develop, and hold accountable Hospitality Team Leaders and Team Members
Create a culture of genuine hospitality through clear communication, high standards, and consistent follow-up
Partner with the Director of Training to support new hire training and ongoing team development
Protect food safety, food quality, cleanliness, and team safety standards throughout the shift
Drive speed of service and guest experience results across Front of House operations
Oversee cash accountability and help steward labor, productivity, and profitability goals
Use restaurant performance metrics to identify opportunities, solve problems, and improve shift execution