AM Buzz Line Cook

Cambria Detroit•Detroit, MI

4d•Onsite

About The Position

The Cambria Hotel in Detroit is expanding and looking for a dynamic and energetic AM Buzz Line Cook to join our team! The Cambria Hotel in Detroit features amenities that appeal to modern travelers, including immersive, spa-style bathrooms with Bluetooth mirrors - Contemporary and sophisticated guest rooms, complete with modern fixtures, abundant lighting, and plush bedding – Multiple food and beverage options - Flexible meeting and event space- State-of-the-art fitness center - Locally inspired designs. As AM Buzz Line Cook, you play a vital role in creating a warm, welcoming environment for customers while preparing and serving high-quality coffee and other beverages. Your responsibilities include taking customer orders, operating equipment, maintaining cleanliness and organization, and ensuring a great customer experience. A friendly attitude, attention to detail, and the ability to work efficiently in a fast-paced environment are key to success in this role.

Requirements

Extremely friendly, outgoing, and organized.
Positive attitude and interpersonal skills.
Flexibility when working alternating shifts.
Excellent verbal and written communication skills.
Excellent observational skills and situational awareness.
Excellent interpersonal and customer service skills including dealing with difficult and rude patrons.
Excellent organizational skills and attention to detail.
Extensive knowledge of drink preparation, food, and service.
Ability to learn cash register software.
High school diploma or GED preferred.
Prior cafe experience preferred.
Continuously reach, bend, lift, carry, stoop, and wipe.
Must be able to walk/stand for entire shift.
Must be able to lift to 35 pounds.
Ability to traverse all parts of the restaurant quickly.

Responsibilities

Prepare and serve a variety of espresso drinks, teas, and other beverages to standard.
Make sandwiches, wraps, and salads with fresh ingredients.
Provide excellent customer service with a positive, helpful attitude.
Provide information on menu items, make recommendations, and handle special requests.
Address customer questions, concerns, or complaints professionally.
Maintain cleanliness and organization of the café, food prep areas, and equipment.
Handle payments and operate the point-of-sale system.
Handle change and receipts accurately.
Restock inventory and assist with receiving deliveries.
Wash dishes, clean equipment, and restock supplies regularly.
Follow all health and safety guidelines and food handling procedures.
Work collaboratively with other staff to ensure smooth operation.
Assist coworkers during busy times and help train new employees if needed.
Set up and prep the station at the beginning of the day (opening shifts).
Clean and shut down equipment and secure the store at closing time.
Additional duties as assigned.